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Dear Ma’am/ Sir,
​I am excited to apply for the Customer Service Representative position in your company. With my strong interpersonal skills, problem solving abilities, and a genuine passion for providing exceptional customer experiences, I believe I am well-suited for this role.
​In my previous role at Carelon Global Solutions, I successfully:
• Assisted more than 40 customers daily, resolving inquires efficiently and maintaining a 85% satisfaction rating.
• Trained and mentored new team members, enhancing overall team performance and productivity.

What sets me apart is my dedication to understanding customers’ needs and going above and beyond to exceed expectations. I am particularly by your company’s commitment to help and provide adequate and accurate solutions to a customer, and I am eager to contribute to this culture of excellence.

I would welcome the opportunity to bring my skills and enthusiasm to your team. I am confident that my ability to communicate effectively, manage multiple tasks, and stay calm under pressure will make me a valuable asset to your company.

Thank you for considering my application. I look forward to the possibility of discussing how I can contribute to your team. Please feel free to contact me at Show number33594913 or [email protected] to schedule an interview.

Sincerely,
Erika Joy Mangao

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