Description
I am call center agent service representative who communicates with customers over the phone to address inquiries, resolve issues, and provide support.I possess strong communication skills, patience, and empathy, allowing them to effectively handle a variety of customer concerns.I often work in a fast-paced environment, using computer systems to track calls and access information quickly. Am trained to follow scripts, but also need to think on their feet to provide personalized solutions. Additionally, i may handle sales, technical support, or billing inquiries, depending on the company's focus.