Description

• Handling international passengers        with flight bookings, ensuring        smooth and efficient travel       arrangements. Handling DGR (Direct Guest        Refund) on a regular basis        through emails and responding to        the same. Handling emails from clients and        replying to them on a daily basis.        Working on all 3 GDS systems         (Sabre, Galileo, Amadeus) for         issuance, refunds, and reissue.Customer service agent,        responsible for ticket issuance        (INTL and Domestic) on GDS       Sabre, Amadeus, and Galileo. Performing name corrections on       all GDS systems (Sabre,     Amadeus, Galileo). Nil ADC reissue on all GDS      systems (Sabre, Amadeus,     Galileo). Handling queues on all three CRS       systems and informing clients of       scheduled changes on a daily       basis. Assisting clients over the phone for      refunds, reissues, and other queries. Kindly contact through email

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