Anyone had awful service from Porsche Doha?
Hello,
I have had a horrible time buying my 4th Porsche here. This is my first experience in Doha and have had great service in the past in Germany, the US and in the past 5 countries we have lived in. Before I bought the car I had it inspected and they missed the fact the motor had been altered even though I told them to check it as I did not trust the owner. The missed it anyway. Car as been in the shop now after I boughtit for 10 days and they never call or give me an update on what is wrong. As a matter of fact it seems like they are on an incentive to limit outgoing calls and never call back even if they promise to (OK they called me back three times in 10 days, but I had to chase them for 4 days during the pre purchase test for results and they never called then either). After 10 days I am unable to find out when I can pick up the car and keep telling the rental comapany I am using "maybe tomorrow I will bring back the car".
I have had some luck with the Service manager who has tried to make amendes after the screw ups but now the same lack of follow up and calls.
Strangly they like to call just before 16:00 closing hours or at noon on Thursday when they close.
Only the guy who answers the phones Waiaky gets stars for customer service.
I have sent a complaint to Porsche in Germany, if any one else has some let me konw and post here. I will send the link to the head office in Europe.
If I am wong I would like to know but so far this has been an awful experience driven be bad communication and will deter me from buying Porsche while in Doha.
just send car to replace brake pad and disc.. end up with a broken air cond vent knob... they denied they broke it but admit they adjust the air cond vent.
now they refuse to replace and just stick with glue or something
From the first week in Febuary and just got the car back?
By any chance where you driving a gold Loaner cayanne from them during that time? Seems I got one last Tursday which was just returned.
Wonder how much Longer mine will be in? 4 days now and counting......
yeah ur rite..my car was in service after a minor accident they didnt have the parts and they didnt even call me to tell me that..it was in repairs from the first week of feb and I just got it out last week..now my husband and just want to sell the 2 cars we have from them..