Where can I inform complaint on Karwa Taxi?
Where should I call to register my complaints of Karwa Taxis? Last month (previous day of EID) I got a Karwa Taxi from Al Sadd (in front of Qatar UAE Exchange) for going to my friends' room near Indian Embassy near Gulf Cinema. Normally I go there by giving 12 Riyals to Karwa Taxi. But the guy asked me QR. 25/- because of the roads are well traffic. I told him I can give you the meter charge. He said: I can't put meter because this traffic!
I have to pay him for the traffic jam! It sounds like, I have made this traffic! Its quite horrible! I asked him "What is your name?" He told me, "You dont want to know my name, you can note my car number". I asked him "What is your car number?" He said "that i wont say, you can note it from the number plate" I repeated both the questions for 3-4 times. He was hesitating to give me his name of number. At last he made his car aside and told me "get down here, i dont want your trip". I got down there and i noticed the car number.
But I dont know what should I do against such drivers. He was saying "You cann't do anything agaist me as I am here for the last 6 years". I thought what it means? He is behaving like this only because of there is no any strict customer care in Karwa, I believe.
Almost all the Karwa Taxi drivers are with very bad behavior. I dont know why. Once one of the driver told me that it is because of we are not paid well. Karwa has cut-down their commission and now they are getting their basic salaries.So every drivers are trying to make some extra money by doing like this and by hesitating to turn on the meter.
Karwa Authorities, please do something for them to behave better or pay them better. Otherwise such problems cann''t be wipe-out.
Usually I always happy to use karwa taxi, I'm still new here but i used karwa already 4 times. today i got driver that really anoying. I told him to please ask someone or check google maps if he don't know the way, but here didn't listen to me and make my bill getting more that usually. I hope karwa's can care about this. His car number is 3787 he's Pakistani guy.thank you
First time I take karwa taxi very bad experience. Just I pick the taxi 11.30 from lulu my home is d- ring road only. Only 5 min to 10 min distance. The driver surname is khan. He is Pakistani. he take me away he said I don't know the place. He was cheating me lier. Until 12pm he is making me crazy me and my Friend only in the car we are afraid we both start crying. . . I m too much scared I note his name & number. I forget numer because I m too scared. . I stop the car one small shop and I get another taxi. Wt ever he did it's very bad we are girls and late night. . V bad experience.
First time I take karwa taxi very bad experience. Just I pick the taxi 11.30 from lulu my home is d- ring road only. Only 5 min to 10 min distance. The driver surname is khan. He is Pakistani. he take me away he said I don't know the place. He was cheating me lier. Until 12pm he is making me crazy me and my Friend only in the car we are afraid we both start crying. . . I m too much scared I note his name & number. I forget numer because I m too scared. . I stop the car one small shop and I get another taxi. Wt ever he did it's very bad we are girls and late night. . V bad experience.
I have had similar incidents and i have made complaints on their customer service atleast 3 times. I dnt think thats effective enough. True that the guyz are not paid well but why the hell the customer has to take this awful treatment. I was so pissed off at these karwa taxis tht I even followd up on my complaints but I realized I was wasting my valuable time.