Nokia mobile problem
By Expat Sueño •
I purchased a Nokia mobile phone from Carrefour about three months ago. I can barely hear out of my phone now, which is a real pain in the rear, to say the least.
Does Nokia generally provide a warranty or am I better off purchasing a new phone?
Thoughts?
Thanks,
Expat Sueño
P.S. I've been itching for a Blackberry or iPhone. . .
Will take it in today. . .or Thursday. . .not sure if I can live without a mobile until then!
If your mobile is under warranty..you can have it repair or if its beyond repair.. then they will replace the earpiece..like what happened before to my Nokia mobile.. I cant open it.. what they did.. they replace the face of the phone for which the on & off switch is connected( they change it cz it can't be repair)... Like Amoud..I suggest you go to Al Nasser Branch which is just opposite or adjacent of Doha Clinic.. say 100 meters opposite DC..you can look for Merla.. she can help you with your problem...hope this would be of help to your problem...
All my phones in Doha, i purchased it from Consolidated Gulf Co. (NOKIA) Showroom in Hyatt Plaza, City center. They give me 5 days replacement warranty for Factory Defect. 1 year parts warranty and 2 years service warranty.
If you buy it on STARLINK, 24 hour replacement period only even though their distributor is also Consolidated. weird huh? Don't ask me why. :D
My officemate's N95 phone has problem with LCD Lights, brought on 25 of January and came back after maybe 3-4 days. and he paid like 100 QR because its an old phone now.
You are right New, if she takes it to Carrefour they will tell her to take it to Consolidated. I have even taken my phone to the one in City Center for repair before, but it takes longer as they dont do the service there. _____________________________________________________
"Diplomacy is the art of saying 'Nice doggie' until you can find a rock - Will Rogers"
They may keep your phone for a few days to fix it, longer depending on the availability of spare parts if needed . If you need a temp phone let me know, I have a few lying around the house (I should be at the Mums coffee Thursday morning).
Good thing about Nokia is, that even if you dont have the receipt they register the serial number and have it on the system so your warranty is still valid even if you lost the receipt. ___________________________________________________
"Diplomacy is the art of saying 'Nice doggie' until you can find a rock - Will Rogers"
They can't do it on the spot bec they have other things to fix or attend which was first on the line. you have to leave it and comeback after a few days.
As ive said, Amoud, its probably under service warranty of 1 or 2 years not so sure with 2 years. so it will be free for now.
Im sure carrefour will just bring it to Consolidated for SErvice afterwards and it might take a longer time than bringing it directly to Consolidated.
nokia provides the warranty or 1 year..if u have some problem with the mobile...just go that shop...tell them ur mobile problem n also the purchase reciept...they will repair if it can repair...other wise they will give u same new...
i brought my 4 months old nokia there which i bought at Souq Najada. The mouthpiece/the mic is not working at times, the person in the other end cant hear me at all...
they will check the SN or some key number in their system to check if it's still under warranty or it's authenticity...
Consolidated Gulf is actually more expensive than Carrefour and both phones carry the same warranty. The Salwa Rd one is a bit of a pain, I always take my phone into the one on Al Nasser Street. This branch is on the opposite side of the road from Doha Clinic, go past the lights toward the C Ring road, it is there on your right. ____________________________________________________
"Diplomacy is the art of saying 'Nice doggie' until you can find a rock - Will Rogers"
Do you happen to know if they'll do it on the spot? Also, any idea where it is on Salwa?
many thanks!
ES
you can have it repaired on Nokia (Consolidated Gulf. Co. W.L.L.) in Salwa Showroom at 443-0666. if it's still under warranty, they will replace it with free of charge.
Probably, the earpice speaker problem of your mobile.
I buy all my phone from Consolidated Gulf Co. (NOKIA). Authorized Dealer of Mobile Phones in the Middle East.