Al Riya Water - Terrible Suppliers

mdmohsin786
By mdmohsin786

Hi 

Please dont purchase Al Riya Water as they are terrible in supplying water bottles on time and upon all this service issue, they have arrogance and dont know how to behave with customers. i am stopping the service from them after the coupons on my book are over.

They do not respond to call on their landline and have the worst service so far.

Regards 

By cjkwijesinghe• 12 Nov 2018 12:21
cjkwijesinghe

I have al-manhal water bottle 18nos coupons

each 6 Qar

all 108 Qar

contact 66497629 at muntazah

By zmohammed• 16 Oct 2018 18:10
zmohammed

Suggest everyone to send email to ministry with you complaint. Dont forget to mention their address.

Al Riya, Umm Al Dhoom Street, Muaither

Send your emails to below:

[email protected]

With below details:

Name :

Qatari identity number :

Mobile number :

Shop name and address

A brief about your complaint

By zmohammed• 16 Oct 2018 18:03
zmohammed

I am having same issue. I am not getting water when complain to customer service not getting positive response.

Visited their office at Muaither to cancel the coupons the supervisor informed that next day they will send team to cancel the coupons but its more than 5 days no one came.

By zmohammed• 16 Oct 2018 18:03
zmohammed

I am having same issue. I am not getting water when complain to customer service not getting positive response.

Visited their office at Muaither to cancel the coupons the supervisor informed that next day they will send team to cancel the coupons but its more than 5 days no one came.

By sachin8950• 11 Oct 2018 11:00
sachin8950

i have been experiencing the same issue. i am fed up with them. i have made a complaint against them to the consumer protection dept. and i am also ready to go to police station o register my complaint.

if anyone of you would like to join please get in touch with me on 77003262. we can together complaint and make our case strong.

By Siddhartha Chowdhry• 7 Oct 2018 09:42
Siddhartha Chowdhry

Bad service! Pathetic people..... please don’t use them if you want your peace of mind and water to drink!!

By Farlin Farlin• 12 Sep 2018 09:26
Farlin Farlin

Oh my god!!! I thought i am the only one whose experiencing this, I've been calling them since 4 days telling them that almost 1 month they didn't collect my bottles and deliver water. everyday after calling for long long time they would answer and would say the same thing, the driver will deliver today but no one is coming from them to deliver water.

By ahmedalhasan• 8 Sep 2018 14:30
ahmedalhasan

I have the same problem. I'll go to the police department

By Danielrc• 6 Sep 2018 12:23
Danielrc

yes I also having same issue, newly taken coupen book last month, no one response and answering calls

By David Simanjuntak• 4 Sep 2018 10:29
David Simanjuntak

And I thought I am the only one who had this experience. After more than 2 weeks without delivery, I emailed them, without response. I called them, and someone promised to deliver the water on the next day. but after that day passed, no delivery still. I tried to call them back, the line is busy for hours..... very disappointing....

By Asraar• 23 Aug 2018 09:17
Asraar

I strongly agree with you. Al Riya is the WORST service provider I have ever seen in Qatar. I have been calling them for almost a week, till date no proper response. They are rude and very irresponsible. I am also going to stop their services...I dont recommend this to any one.

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