Legal Help
I recently did a laser hair removal session on my face through a local skincare outlet in Qatar but the person seriously burned an area on my face which has left a small and deep permanent scar. In the beginning the outlet was assisting with treatment but as a few weeks have passed, they have now started advising me to pay for my own treatment to have the scar reduced/removed and are telling me that I had signed on a paper before the laser sessions began which essentially does not obligate them to treat me to remove the scar and saying that 'such things happen all the time'. I am extremely depressed and frustrated as I am now left with a permanent scar on my face and now being asked to pay thousands to do the treatment and buy medicines. Please can someone help in advising whether I even have a case which I can register with consumer protection department or seek legal advise (please recommend a few law firms which might assist in this case) - Many thanks.
Wuna won't come to support you in the field, battle ground ......... on the paper / QL it's very easy ...................... Sun, 05.07.2015, 08.36 hrs
FH ........ Reality is diferent than what we see on the rule book .............. So think before you take a serious step against a business ........... Sat, 04.07.2015, 09.55 hrs
Thank Wunae
Did you call the CPD on 8005000? They often have crackdowns on erring beauty salons. You have ever right to seek help for their poor behavior. Similar things have happened recently, such as this from the Gulf Times:
In a major initiative aimed at ending malpractices at beauty centres, the Consumer Protection Department (CPD) has conducted extensive searches and seized a large quantity of expired cosmetic products, referring violations for legal action.
The campaign, which saw some 191 beauty centres being targeted within just a week, also resulted in around 50 violation reports being issued to the erring establishments.
According to a statement issued by the CPD, the violations mainly related to the display of expired items and manipulation of cosmetic products, which included providing false information about them and their origin to customers.
The CPD said it had initiated steps for legal action against the violators and referred them to competent authorities for further proceedings, including prosecution.
The CPD has laid down a comprehensive plan to tighten its control on salons due to the increase in reported cases of violations “which put the health of consumers at various risks”.
A number of complaints have recently been voiced on the local and social media by consumers, especially regarding the “unjustifiably high” charges and “low-quality” services .
“A list of the violating centres - particularly those that manipulate information of products they use or are involved in counterfeiting - will be prepared and these establishments will be placed under constant surveillance until they prove adequate compliance with accepted practices in the industry,” the CPD statement said.
Earlier, the Central Municipal Council (CMC) had aired concern over the rise in health and hygiene violations by various beauty centres, hair-cutting salons and massage parlours.
The causes for concern included the presence of staff with inadequate qualification, negligence of proper hygiene measures (particularly not using face masks and hand gloves) as well as the use of materials of unknown origin, claiming that these were high-quality products.
The CMC has issued a number of recommendations which include intensifying CPD search campaigns and raising customer awareness on reporting violations .
The council has stressed that people working in such places should be certified professionals, having the required credentials approved by the authorities concerned. They should also have regular health checkups to ensure that they are free from communicable diseases.
The CPD’s comprehensive plan to maintain tight control over beauty salons in the country include increasing the number of qualified female inspectors who will have easy access to women’s-only establishments and accordingly deal with consumers’ complaints as quickly as possible.
However, due to the high demand for services offered by beauty salons, especially during occasions like festivals, the turnout of customers at these establishments continues to be high despite the commonly-reported violations.
The violations targeted by CPD include the use and storage of expired goods, use of products without informing customers properly about the ingredients, presence of counterfeit items and manipulation, including the use of cheap and low-quality materials and storing them in packages of reputable brands to lure customers.
The CPD has urged consumers to report violations through its hotline - 8005000.
Thanks - I am reaching out to the consumer protection department and some law firms to see what they recommend.
just checking...
Ya, Follow MM path & suffer in the silence.
Jok , They know ................................................................... how to make money ............................ Thu, 02.06.2015, 10.49 hrs
That's ridiculous.
How about you giving a scar to whoever is asking you to pay next time ?
Local clinics in Qatar are Joke. Most of them don't know anything
Thanks Brit. And I would have forgotten and forgiven if the clinic was acting human. The fact that they are ignoring me and asking to pay for my own medicines and treatment is just aggravating. How would anyone feel if you are left with an apparent scar on your face (for life). Thanks again for sharing the link.
Oh come onnn, Still you looks cute i believe. As brit said to forgive is devine so that you can fly much more higher...
@flying_high: See this link - he might be of use
http://www.qatarliving.com/forum/advice-help/posts/legal-advice-cases-ceid-immigration-company-issue
Brit, Sometimes your partner's saliva { in case you have been kissed } may be the real culprit ........... I am not sure ......... just my fear ............. Thu, 02.06.2015, 08.51 hrs
You do have a case. Although you signed a waiver, the fact that they continued to treat you to minimise the scar should be seen as an admission of fault.
FH, Forgive & Forget ............ To err is human ....... to forgive is divine .......... Think for long term benefits if you forgive somebody ................. .... Thu, 02.06.2015, 08.44 hrs
Anyone can assist with my question please as I see random posts irrelevant to the question I had posted. Please help. Thanks.
My Cuban Shotputter always had the treatment from a recognised and certified person and never had any problems. Her bronze skin still glows to this day
Wasn't BritsExpat claiming that laser hair removal treatment was absolutely safe just a few days back?
I would suggest he contributes in the compensation of damages incurred...
Also its illegal to stay beyond the allowed extension in Qatar and future visa applications may get rejected if you stay .
You have 90 days to renew the RP. Otherwise you pay for each day over-stay. (QAR 200, I think.)
Does anybody know what happens when a working visa (RP) expires, is she/he still allowed to stay in qatar? if so, how long would she/he is able to stay? thanks