How to deal with "UNCOMPASSIONED NURSES"???

medan
By medan

Hello everyone,

I am seeking inputs from anybody who had any experiences with women hospital's NICU nurses.

My premature baby girl, born at 27 weeks, 1,16kg, had been hospitalized there for 39 days (as per today), very stresfull time but we had met so many wonderful nurses.

Since last weekend, their shifted my baby to other room due to "full house" in NICU, since she's considered to be the "senior" she had been placed in inter care (usually this room only for "bigger baby" to learn feeding n growing). While my baby and other babies were ICU cases due to breathing problem and other prematurity problems which need proper and minute to minute care.

I have been very upset with the nurses in this new room, due to their rude attitude. For example : I requested her politely to warm the milk before tube feeding to my baby, she was so upset. The milk was so cold, and premie had difficulties to maintain their body temperature, and I dont want my baby to get more sick cause of this careless act, and so many other mistakes she made, make me headache.

I always have a good relationship with other nurses before, many of them become my friends and great supporters.

But since last weekend, I met the very rude nurses, no matter how polite I request them, they just sooo rude.

My life had been very stressfull, and I dont need more stress from those bad nurses.

I thought nurses should have "COMPASSION" and caring to their "very tiny patient" but the last 2 nurses I met was NOT.

I am worry if I reported their mistakes, they will do worst to my baby, what should I do? It's been so stressfull. But I am my baby protector, I feel that I need to do something about it.

Any mothers had the same experiences there? Kindly give me some input ...

By medan• 22 Jun 2010 22:40
medan

nomerci, yes fortunately only I dealt with only one. My baby used to be cared by very caring nurses.

I dont want to ruin anyone's image, I just want my baby to be in good hand and get well soon.

Hope, this blog wont cause more problems to me.

By medan• 22 Jun 2010 22:38
medan

We always talk politely to the nurses.

By medan• 22 Jun 2010 22:16
medan

Dear ehumann & VTSHA, thanks for the support, yes you both right, better for me to approach politely.

By anonymous• 22 Jun 2010 20:01
anonymous

Take down her name...let her know you took it down... what was her nationality? Honestly she doesnt deserve to be there. Make sure you complain.

By nomerci• 22 Jun 2010 19:59
nomerci

medan, is it only one nurse that is so careless? If so, tell the doctor and hopefully they will not let her tak care of your little one anymore. Good for you to keep a close eye on things.

I will keep your little angel in my prayers, hopefully she will be healthy and strong soon!

By gudone• 22 Jun 2010 15:26
gudone

ths is very serious.. i feek really sad.... hope evrythin will b alrite very soon..

By Mandilulur• 22 Jun 2010 13:54
Mandilulur

Yes, this is a stressful time for you and I hope your darling baby girl is doing well! Please realize that neither the nurses nor management are in charge of you baby's care, it is the physician who makes all the decisions and oversees the patient. If you have ANY problems, talk to the doctor.

Mandi

By gudone• 22 Jun 2010 10:29
Rating: 4/5
gudone

some nurses r lik tht... many of thm r gud... but there r exceptions.. its ur baby!! v will b more concrnd abt thm... i feel sad... even my baby was once in NICU... so i know how the situation will b !! but thank God i met gud nurses only... as said above , u talk 2 thm politely, if thy r continuin their rudeness, u sure hav to talk to the administrators or highr officials... dont wait even 4 a second...

By Ice Maiden• 22 Jun 2010 10:24
Ice Maiden

If you don't feel comfortable with the way they are taking care of your baby, try to talk to them. Politely, but firmly. If that doesn't get you any positive outcome, then go to the higher ups....

By drmana• 22 Jun 2010 09:48
Rating: 4/5
drmana

Calm down, and if possible try to trust the people whom you have entrusted to take care of your baby. Its very natural for you to be anxious and worried for your baby and your concerns are valid. If you have any doubt about the quality of care, try to be gentle and polite. Being aggressive may cause problems.

By ggjoseph• 22 Jun 2010 09:32
ggjoseph

Line em' up ...shoot em' down!

By soniya• 22 Jun 2010 09:12
soniya

I'd avoided WOMEN's hospital at the time of my delivery due to some odd reasons...Since ur baby is already under their care and protection, i would prefer u to be bit calm and patient and handle the situation carefully till ur baby gets heal up fully..

By VTSHA• 22 Jun 2010 09:04
VTSHA

you should complaint against them

By ehumann• 22 Jun 2010 09:01
ehumann

There are quality management team roaming the hospital from day to day asking patients their condition and how they are being treated. Approach and tell them your situation, otherwise put your complaints into paper and drop it in suggestion box found in every nurses station.

PRIDE is the root of all EVIL.

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