Can anyone guide me please if we have serious complains for city center cinema for the girls who are sitting to sell tickets where we can give our complains and to whom please guide !!!
Well Mr. Flor that's pretty true but i guess i think so it should be like that if they r recording there workers activities behind the video camera like Qatar Airways definitely that will be a good prove i dont need anything else to prove myself what happened with me i just take suggestions to guide me if QLers they can do over here and After all this we all have right to have guidance if we dont know ...anyways i forget that issue enough i dont wanted to recall it even i didnt went to complain about her i better feel to forgive and forget
Ahan by the way Mr. Flor she is from your respected country i respect her because firstly i am also a girl i cant take this so definately she wud be the same secondly i wanted her to give her a proper and simple lesson that "we all customers over there are paying for it dont serve us with the smile but atleast deal in a proper way" i really dont need her smile. hmmmm beauty is not concerned here Mr. Flor
And please take note, I acknowledged that she did answer you in bad manner. But that is, according to your story. Now, unless the ticket lady will air her side, this will be one way.
People ask 1000 questions and discuss different issues on this forum .. if you can't answer/help them or make sense in your comments... stop commenting or at least don't demotivate them to use QL ..
FLOR.. Why don't you have another look at the thread again.. I don't care what happened there.. OP just asked "Where" or "To Whom" she can make a complaint ... She didn't even tell her story until somebody asked her "what happened" ... So Yes, She's right to post it on QL asking "anyone guide me please if we have serious complains for city center cinema" .. thats it !!
I said, she answered her but MAYBE in a bad manner. But how sure who is telling the truth. I am not siding with anyone, precisely I SAID, she should have complained then and there AND not here on board! Tell me CL, do you have a control over the ticket lady? Does QL now play as complaint center for such small problem of as Azi said maybe a case of miscommunication?
Will the complaining lady be happy and satisfied if the ticket lady be removed?
Maybe you asked her in a manner she misinterpreted.
Sometimes, 'MISCOMMUNICATION' and LANGUAGE BARRIERS results to problems like these.
To you, you asked in a normal way which the girl may have interpreted differently. Sometimes, tone and accent and word indentations may sound differently.
We are sorry you felt bad of the way the ticket girl replied.
maybe some idiots earlier made fun of her accent, her answers...that she was on the defensive.
maybe her shift is finished and the one who supposed to take over didnt come/was absent so she was forced to take over the entire shift "without" any break.
It's understandable that you are a PAYING CUSTOMER...but you're paying entertainment...and not her service. She works for the mall/cinema.
There's always different sides of the story: your story, the (ticket) girl's story and THE TRUTH.
hmmmmmmmm well jokes apart but this gave a very negative impression on me, everyone is busy in jokes but obviously who understands this situation who had such experience
but in a perceived bad manner. But that is according to her. You don't know what really happened. As I've said, the complain should have been done then and there.
Flor.. well, all movies are scheduled on the screen and the cinema brochures but its counter staff's duty to answer any kind of queries from customers .. if they are just sitting there to issue a ticket.. then i'd prefer to have automatic machines there.. you press the button, pay and get your ticket
Or maybe it's in the way you ask her also. All I know is when you are in front of the cinema, you will see all the films as scheduled. So asking for something not there is ..........
Do what a Qler had done regarding the C4 eggs. Name and shame the girl if you can! Maybe tehy will have less movie patrons. BTW, is she beautiful? Lol! Rizks is asking!
Well i saw that when i was so angry on her attitude that i really felt bad i was thinking to complain about her but then i didnt asked her name then i saw it on ticket it was mentioned !!!
I think you should name her... and give me her cell number too.. i'll deal with her.. don't you worry :D
On a serious note..
Just forget what happened... but if you still want to complain then they always have a shift supervisor there.. (but i don't know exactly where) ..you can ask any of them and complain...
i wish to name her ____here as i have the tickets where her name is printed but leave it i don't wanted to explore her name like this but i just wanted that she should change her way of dealing customers thats it
Mr. Rizks lolz i was asking about one picture she said "cant you see up" (by pointing up side) and then she said "you have eyes", i said i am asking only she said if u wanted to see that one then go to landmark don't come here i was really surprised by her answer !!!
By the way i was not going to cinema for free i pay for it and in return this kind off mannerism is not accepted, if she is not paid monthly she have right to go to human rights or ministry of labor there...but since right that time i paid her. i dont treated her like that she treated me like that "u have eyes" this kind of words are not pleasing for me i dont know abt you ???
she misbehaved with us i was asking about one picture she said cant you see up you have eyes, i said i am asking only she said if u wanted to see that one then go to landmark don't come here i was really surprised by her answer what she said it this is not customer mannerism !!! what u think ????
Qatar's winter months are brimming with unmissable experiences, from the AFC Asian Cup 2023 to the World Aquatics Championships Doha 2024 and a variety of outdoor adventures and cultural delights.
Fasten your seatbelts and get ready for a sweet escape into the world of budget-friendly Mango Sticky Rice that's sure to satisfy both your cravings and your budget!
Celebrate World Vegan Day with our list of vegan food outlets offering an array of delectable options, spanning from colorful salads to savory shawarma and indulgent desserts.
about your health, Padre! Cheer up! Lol!
And this is for the two of us only, Lisa's thread is now also locked! Don't tell anyone, huh!
Now you just broke my heart !!! :'(
and watch your heart.
But in case, I'll send flowers. What's your favorite? Never mind, you'll never know it by then. Lol!
Flor.. My boy, you're such a genius .. and i have no comeback to your previous comment !! :P
But i still can't stop laughing at you .. hahaha
definitely it will get you a good karma and peace of mind. Have a good day.
Well Mr. Flor that's pretty true but i guess i think so it should be like that if they r recording there workers activities behind the video camera like Qatar Airways definitely that will be a good prove i dont need anything else to prove myself what happened with me i just take suggestions to guide me if QLers they can do over here and After all this we all have right to have guidance if we dont know ...anyways i forget that issue enough i dont wanted to recall it even i didnt went to complain about her i better feel to forgive and forget
maybe YOU are! Go on, go to CC and invite the girl. That's the stupidiest comment I heard!
hahaha.. Flor.. OMG !!!
I'm sorry i couldn't stop myself laughing at your stupid comment.. ROFL :D
Now, lets all go to City Center and tell that lady to come over here and tell us her story .. and then we shall give our final verdict .. LMFAO
Ahan by the way Mr. Flor she is from your respected country i respect her because firstly i am also a girl i cant take this so definately she wud be the same secondly i wanted her to give her a proper and simple lesson that "we all customers over there are paying for it dont serve us with the smile but atleast deal in a proper way" i really dont need her smile. hmmmm beauty is not concerned here Mr. Flor
silly question deserved silly answer.
And please take note, I acknowledged that she did answer you in bad manner. But that is, according to your story. Now, unless the ticket lady will air her side, this will be one way.
who and where is ahan???
Poor girls...need to be educated
Poor girls...need to be educated
LOL .. Rizks.... Damn, i don't wanna go in that room :(
i Sorry, my bad !!
Im out
can u both get a room !
oh and make sure tat room doesnt have an AC and should be filled with horny cockroaches.....:(
Flor.. yes it is !! any doubts?
People ask 1000 questions and discuss different issues on this forum .. if you can't answer/help them or make sense in your comments... stop commenting or at least don't demotivate them to use QL ..
so QL is now an inquiry center? Lol!
And beside, that's the essence of QL, to disect the issue. If you don't agree with the comment, stop commenting.
Meryam..
if your are a good person be considerate..
complaining and having her fired wont do any good to both of you.. its the mall that will benefit..
if you are a religious person pray for her so she would become a better person like you..
forgive her, free your heart of that hatred.. that way you become a better person and you can sleep well if you rest..
Meryam's behave is childish,
lord_90 pointed it out to her at the very beginning.
& she won't mature in a near future, I feel.
FLOR.. Why don't you have another look at the thread again.. I don't care what happened there.. OP just asked "Where" or "To Whom" she can make a complaint ... She didn't even tell her story until somebody asked her "what happened" ... So Yes, She's right to post it on QL asking "anyone guide me please if we have serious complains for city center cinema" .. thats it !!
above mostly ppl here sitting on counter hav such a language problm that they sometimes choose very impolite words and manner to convey somthing....
well maryam I support u, this misbehaved should be reported. go to the administration
I said, she answered her but MAYBE in a bad manner. But how sure who is telling the truth. I am not siding with anyone, precisely I SAID, she should have complained then and there AND not here on board! Tell me CL, do you have a control over the ticket lady? Does QL now play as complaint center for such small problem of as Azi said maybe a case of miscommunication?
Will the complaining lady be happy and satisfied if the ticket lady be removed?
they seems more interested with the ticketing lady lol..
Maybe you asked her in a manner she misinterpreted.
Sometimes, 'MISCOMMUNICATION' and LANGUAGE BARRIERS results to problems like these.
To you, you asked in a normal way which the girl may have interpreted differently. Sometimes, tone and accent and word indentations may sound differently.
We are sorry you felt bad of the way the ticket girl replied.
maybe some idiots earlier made fun of her accent, her answers...that she was on the defensive.
maybe her shift is finished and the one who supposed to take over didnt come/was absent so she was forced to take over the entire shift "without" any break.
It's understandable that you are a PAYING CUSTOMER...but you're paying entertainment...and not her service. She works for the mall/cinema.
There's always different sides of the story: your story, the (ticket) girl's story and THE TRUTH.
hmmmmmmmm well jokes apart but this gave a very negative impression on me, everyone is busy in jokes but obviously who understands this situation who had such experience
Flor.. silly question, eh?? Well, here's mine.. are you sure she answered in a nice way?? :D
OP is here asking where to complain coz obviously she's right and telling the truth
How dare u talk about that sales lady in front of me :(
Ooopss...RAK sorry for keepin u waited, i shall postpone my meeting with tat sales lady some other day....:)
Flor/CL u both are not very sure in wat manner tat lady answered except the OP so chillax ! :)
Rizks...I am waiting for decades near that chai stall where u promised to come :( and now u are planning to meet her :(
but that is, if she really did answer that way. Are you sure she answered that way, CL?
cool down ol mans !
Leave tat gal to me, i shall teach her some manners in my next meet up with her at a chai stall for sure !
Flor.. I dont consider saying "you have eyes" as an "answer" to anything.. and yes, she can still complain coz she has the staff's name
but in a perceived bad manner. But that is according to her. You don't know what really happened. As I've said, the complain should have been done then and there.
Flor.. well, all movies are scheduled on the screen and the cinema brochures but its counter staff's duty to answer any kind of queries from customers .. if they are just sitting there to issue a ticket.. then i'd prefer to have automatic machines there.. you press the button, pay and get your ticket
now, she can deny it.
Or maybe it's in the way you ask her also. All I know is when you are in front of the cinema, you will see all the films as scheduled. So asking for something not there is ..........
Do what a Qler had done regarding the C4 eggs. Name and shame the girl if you can! Maybe tehy will have less movie patrons. BTW, is she beautiful? Lol! Rizks is asking!
oh now i know why tat sales lady behaved in such manner, its coz I cancelled the candle light 'chai' which i promised her.....:)
Ms. Meryam .. was her mobile number on the ticket too?? :D
So you like Science fiction Films....
Charlize Theron (I am in Love with your Smile)
it was Prometheus (3D)
Well i saw that when i was so angry on her attitude that i really felt bad i was thinking to complain about her but then i didnt asked her name then i saw it on ticket it was mentioned !!!
I think you should name her... and give me her cell number too.. i'll deal with her.. don't you worry :D
On a serious note..
Just forget what happened... but if you still want to complain then they always have a shift supervisor there.. (but i don't know exactly where) ..you can ask any of them and complain...
By Naming Her, Will it make any Difference? NO
Just Forget what happened that day at CC...
i wish to name her ____here as i have the tickets where her name is printed but leave it i don't wanted to explore her name like this but i just wanted that she should change her way of dealing customers thats it
May be she was asked to leave the (free) accomomodation of that old beer belly guy the night before as he found another chick...:(((
Meryam, btw Which was the Picture/Film you wanted to See???
Was it Bald Man & His Lungi?? Pls Say (Yes)
eeehhh.. didn't know that.. so you were watching a movie at the counter??.. LOL :P
Rizks, Yes that is a Complaint.... When ever We are abt to Impress female Q'ler, Bald Man Arrives.... :(
Picture is also called as film ....!!!!! hmmmmm
even i am surprised to read tat response frm tat sales lady !
I wish i meet tat lady some day so tat i can ask her 'do u have eyes' cant u see a handsome bald hunk standing in front of you....ROFL
You were asking about my picture.. thats why she got all jealous and mad :P
Mr. Rizks lolz i was asking about one picture she said "cant you see up" (by pointing up side) and then she said "you have eyes", i said i am asking only she said if u wanted to see that one then go to landmark don't come here i was really surprised by her answer !!!
Asterix is tat a 'Complain' ? :)
Rizks, why is it that, When ever there is a Female Q'ler You Have Wings..... ;)
Mr. Lord_90 thats true...when i am not taking anything free atleast if not smiling ..atleast answer in proper way thats all
Ms.Meryam, when she asked you ' u have eyes" you would have politely answered her "Do u have eyes to see if i have eyes" ? :)
yes mr. Asterix u r right she should have a lesson in return ....from myside
By the way i was not going to cinema for free i pay for it and in return this kind off mannerism is not accepted, if she is not paid monthly she have right to go to human rights or ministry of labor there...but since right that time i paid her. i dont treated her like that she treated me like that "u have eyes" this kind of words are not pleasing for me i dont know abt you ???
To my brother nbg & sister Meryam !
ur right maryam, she really misbehaved
if it was me i would have told her to answer the question cuz one of her duties is to respect customer and to answer their inquiries.
Ms meryam give her a break ur not in a europe or other country where employee are treated nicely and paid well with health and other benefits.
god knows from how many months she has not got paid or little pay or not good living condition show some compassion.
locals treat asians like dirt atleast u dont do the same
You should have Complained then and there....
It Should be a Lesson for you, If Someone Misbehaves, with his/her Customers, He/She should report it Immediately......
must be complained and treated the way she deserves
That was a clear reflection .... someone had definitely disturbed her just before that moment.
I guarantee, you would be welcomed with a pleasing smile if you are prepared to forgive her .....
Ms Maryam. you can complaint the Mall manager ...its in Mezanaine floor( carefore floor) behind the doha bank& soem cofee shop.....
Complaint it ...Customer service should be correct.....other wise change the staff.....whoever do like this ......
satis
she misbehaved with us i was asking about one picture she said cant you see up you have eyes, i said i am asking only she said if u wanted to see that one then go to landmark don't come here i was really surprised by her answer what she said it this is not customer mannerism !!! what u think ????
Mall Manager on you next visit.
Till then keep your cool, may be they were not in good mood or some other customers, before you had bothered them .........
what happened ms maryam
well difinetaly the complain should go to their line manager. I have a sense that u need to escalate it more!!
in such a case go to administration.