Customer Service issues on Social Media

By K_K •

Have you ever tried raising a customer service issue on one of the social networks like Twitter or Facebook. Did you get any response from the company? Was the issue sorted out?

There are a lot of companies who manage to have a social media presence, however they don't respond to customer complains. Anyone willing to share their experience?

http://tfour.me/2012/07/have-you-used-social-media-to-raise-a-customer-s...

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Customer Service issues on Social Media

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