for ENGLISH, press 2
By ONEmakikomoto •
and I'm really expecting someone who can converse in the ENGLISH language proficiently...
am i the only ONE having a hard time with the customer service representatives of Qtel's Directory inquiry?
[too early to rant] have to say the words EXTRA CLEARLY, SPELL it out EXTRA SLOWLY, provide DESCRIPTIONS etc... in elementary english.
i have completely nothing against these guys, i believe they are tryin their best, but for efficiency's sake, me thinks "calls for 2" should be received by rep.'s fluent in the English Language, after all it says "For English, Press 2"
:(
Sounds like my old friend Mr Kilo November Oscar Bravo, Hotel Echo Alpha Delta - God bless him, got mercilessly bullied at school.
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I say what I like and I bloody well like what I say
I had a friend who spelt his name using the phonetic alphapet to a call centre in the uk and when they wrote to him it was addressed to Mr Charlie Romeo Oscar Foxtrot Tango instead of Mr Croft!! And this was a British person talking to another!!
I once called QTEL to get a number for a restaurant, clearly she doesn't know which one because after spelling it out several times she came back to me and said ... ""Sorry Madam am not family with this"... i think she meant "familiar" either that or she's telling me she's not related to that restaurant.
I was trying to call Fahad Travel Agency
receptionist cut me off three times because he didn't speak English
Went there - the agent himself was good - but what a way to do 'business'.
lol !
www.qatcom.com .. the best thing evaa :P
and after SLOWLY SPELLING IT OUT... you end up with a WRONG NUMBER., :(
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call me ONE.
dont wait for QTel LOL.. just go to www.qatcom.com..
get the number u want
WYSIWYG
same with me...tryin' to contact Q-tel customer service
for the whole day yesterday!!
luckily they catch my call at around 4 pm..
Ditto to Karwa press 2 means being cut off when they are busy. I bet there are many expats on spouse visas who would love to work part time doing this.
yes I agree! you have to spell it to them each letter. Why oh Why? what are their nationality?
lol. my colleague tried to contact qtel customer service the whole day. all she hear was ," our values are....."
mo lang!
its sad the call centre people get paid rubbish and are made to work in a language they dont speak
a lovely girl called me from QNB and her English was basic...she didn't understand the word 'transfer' ...
sad it must be nerve wracking being made to speak on the phone when your english is so rubbish
i actually had a Qtel person once who didn't know the word 'engineer'...muhandis in arabic...so i had to speak in arabic...and all was ok...
lol smokey when did you last contact Qtel on your own
[img_assist|nid=50852|title=hmm|desc=|link=none|align=left|width=|height=0]
grhhh...happens so many times to me as well.
another thing, try to call Qtel after 9pm and you will see
More on Qtel...
"Shahry. Because everyone is uuuu-nique." (eunech?!!)
LOL!
For Customer Service, press 1.
after pressing 1, machine replies,
"I'm sorry, that number is invalid. (pause) To repeat the message, press ...."
me: can i have the no. of "******"
rep.: "full name please? is that company?"
me: [wtf] that's a GOVT AGENCY.
rep.: what agency?
me:[sigh] ok thanks.
smoke,
yeah, the voice somehow makes up for it.
_________________
call me ONE.
letter in the alphabet to spell a word! Call centre's here really sucks!
The future is made of the same stuff as the present - Simone Weil.
This is Doha, never experienced a "real" customer service here anyway. You should have the luxury of time only to speak to somebody in Qtel.
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Everything happens for a
reason.
HA! your lucky if you can get those idiots on the line! Once i waited for 45 mins on the line just to speak to the damn customer service rep. like wtf is there just ONE person to take complaints in Q-hell? Ok that was the rant about them not being there, about their english man well i cant really complain, their arabic women sound sexy :P
Good Fortune always comes knocking at your door...when you are sh*tting in the toilet!! :)
_[]~SMoKE~[]_