we can already see the PANIC ATTACK of Qtel from the day VODAFONE got the licence to operate in Qatar
.
No doubt, Qtel customer service especially 111 sucks alot. You have to wait for more than 10-15 minutes to get connected and u will mostly get wrong numbers from QTEL 180 as they dont' understand ENGLISH properly.
.
I'm quite sure the day when VODAFONE will be 100% operational, Qtel will be on its toes which i think they already are.
Doha, 21 May, 2009: In a fun filled event held at the Ritz Carlton Hotel, Vodafone Qatar today celebrated their successful journey so far.
In unique Vodafone style, the event started with CEO Grahame Maher, HR Director Jan Mottram and Consumer Business Director Daniel Horan entering on camels to the cheers of Vodafone staff.
Grahame thanked all Vodafone's 250 staff members, their families and business partners for their support and hard work in continuing to build the organisation. "Vodafone is live and we have started to welcome all our customers thanks to you. We have and will continue to ‘make a world of difference for the people in Qatar' with our world-class customer services and products," said Grahame
Customer Care and Retail Champions then proudly received their graduation certificates from Daniel and Jan after 5 months of intensive training. A multicultural team from Qatar, Sri Lanka, India, Philippines, Egypt, Somalia, Lebanon, Sudan, Jordan and Oman, the Champions training included how to handle customer calls, network and data knowledge, payment processing, complaints handling, and system training.
The event culminated in Vodafone's staff letting off balloons that read "Bye Bye Qtel, Hello Vodafone" rejoicing in being FREE of the Qtel service and enjoying the "Big world of Vodafone" services.
Vodafone will be making many exciting announcements in the near future about when the next group of "1st Customers" will be able to join Vodafone ......so stay tuned!
Qatar's winter months are brimming with unmissable experiences, from the AFC Asian Cup 2023 to the World Aquatics Championships Doha 2024 and a variety of outdoor adventures and cultural delights.
Fasten your seatbelts and get ready for a sweet escape into the world of budget-friendly Mango Sticky Rice that's sure to satisfy both your cravings and your budget!
Celebrate World Vegan Day with our list of vegan food outlets offering an array of delectable options, spanning from colorful salads to savory shawarma and indulgent desserts.
"There's nothing we can do to change the past, if it teaches you a lesson profit from it then, forget it."
maybe the CSRs for QTEL already moving to Vodafone that's why nobody answering or few only in 111 :D
we can already see the PANIC ATTACK of Qtel from the day VODAFONE got the licence to operate in Qatar
.
No doubt, Qtel customer service especially 111 sucks alot. You have to wait for more than 10-15 minutes to get connected and u will mostly get wrong numbers from QTEL 180 as they dont' understand ENGLISH properly.
.
I'm quite sure the day when VODAFONE will be 100% operational, Qtel will be on its toes which i think they already are.
This is funny (the Title for the Press release):
Vodafone Qatar Celebrates Successes- Bye Bye Qtel, Hello Vodafone
Doha, 21 May, 2009: In a fun filled event held at the Ritz Carlton Hotel, Vodafone Qatar today celebrated their successful journey so far.
In unique Vodafone style, the event started with CEO Grahame Maher, HR Director Jan Mottram and Consumer Business Director Daniel Horan entering on camels to the cheers of Vodafone staff.
Grahame thanked all Vodafone's 250 staff members, their families and business partners for their support and hard work in continuing to build the organisation. "Vodafone is live and we have started to welcome all our customers thanks to you. We have and will continue to ‘make a world of difference for the people in Qatar' with our world-class customer services and products," said Grahame
Customer Care and Retail Champions then proudly received their graduation certificates from Daniel and Jan after 5 months of intensive training. A multicultural team from Qatar, Sri Lanka, India, Philippines, Egypt, Somalia, Lebanon, Sudan, Jordan and Oman, the Champions training included how to handle customer calls, network and data knowledge, payment processing, complaints handling, and system training.
The event culminated in Vodafone's staff letting off balloons that read "Bye Bye Qtel, Hello Vodafone" rejoicing in being FREE of the Qtel service and enjoying the "Big world of Vodafone" services.
Vodafone will be making many exciting announcements in the near future about when the next group of "1st Customers" will be able to join Vodafone ......so stay tuned!
Qtel Sucks.....
There international call rates are very high comparing to other GCC countries
Mosaic service not available in Madinat Khalifa south
1 month modem warranty ( funny )
Try to call 111 nobody will answer
there new NOJOUM reword is suck and complicated
you have to pay 33 QAR monthly for land phone in order to get the internet 230 QAR
still expansive
I have no choice.
What does that mean....
__________________________
Mr. Q's Blog - A Qatari's view on Qatar.