MAC NOT SUPORTED BY Q-TEL

jlt
By jlt

JUST WANT TO SHARE MY EXPERIENCE WITH Q-TEL,,, I HAVE A MAC BOOK FOR 2 YEARS NOW AND IM ALWAYS USING IT TO SURF THE NET... LATELY JUST THIS FEW DAYS MY INTERNET WAS LOST AND THEN I CALL Q-TEL FOR SUPPORT OR TO FIX MY INTERNET CONNECTION... FOR WHAT AMZE ME IS THAT THEY TOLD ME THAT Q-TEL DOESNT SUPPORT MAC REGARDING INTERNET... WHATS HAPPENING PLS HELP OR SHARE SOME IDEA...

By anonymous• 23 Aug 2009 10:36
anonymous

..double post

By bleu• 23 Aug 2009 10:25
Rating: 5/5
bleu

I'm usually connected using a Linux PC, with an ADSL router.

When they mess-up the connection and I call 111, I tell them I'm using Windows XP and QTel's modem... It's much easier this way.

By anonymous• 23 Aug 2009 10:16
Rating: 4/5
anonymous

Mac....maybe they mean they offer support to only window users.

But if its working for Windows .....Qtel has as good as done their job.

They dont have to fix your computer or anyother device that you want to connect to the Qtel router.

When you bought a Mac you ought to have thought about such difficulty comming up.

All you can do now is ask Mac support centre to help you....AND lets see how EFFICIENT they are compared to QTel!

I think you have your IP address messed up....minor problem...but lets see the Apple support.

By ghepeyahey• 23 Aug 2009 09:38
Rating: 4/5
ghepeyahey

I have macbook and it works fine..try to check your airport settings

By anonymous• 23 Aug 2009 08:47
anonymous

People at "support" in Q-tel knows only a set of very limited answers

By jlt• 23 Aug 2009 08:43
jlt

good for you... for me its bad ... by the way im using the windows now but for the mac still not connecting

By jlt• 23 Aug 2009 08:41
jlt

hope i can fix it tnx...

By mjamille28• 23 Aug 2009 08:28
Rating: 3/5
mjamille28

so maybe it's got something to do with your settings then.

By greentea• 23 Aug 2009 08:25
Rating: 5/5
greentea

and fast...

By mjamille28• 23 Aug 2009 08:22
Rating: 4/5
mjamille28

i know somebody who owns a mac desktop and his internet works fine...

By jlt• 23 Aug 2009 08:14
jlt

tnx again friend

By anonymous• 23 Aug 2009 08:13
anonymous

The Internet Protocol is the same for all machines connecting to the internet. You really have to look at the setup of your Mac before you blame Q-Tel. (The "Support" don't know what they are talking about!)

By jlt• 23 Aug 2009 08:09
jlt

its 2 years now that im using mac to surf the net ... q-tel technician is the one that told me that Q-Tel doesnt support Mac this time... and i dont know why...

By anonymous• 23 Aug 2009 07:56
Rating: 3/5
anonymous

I think you can even use Unix and use the internet. Maybe you don't know how to use a Mac.

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