HELP!!!

Nothing is more relaxing than flying like an Eagle in Heaven !!

If that happenned because of u all not doing ur job as it should be then u r responsible and sorry to tell u this even if u dont sign, they can sue u.

If it s not the staff fault, then dont sign and be sure if they deduct from ur salaries just sign a petition and go raise the issue at the court.

But honestly, in my opinion, this is the staff fault. It should not happen. Someone was not doin his responsibilities as he should.

what a crooked operation this hotel seems to be running -- with the manager as the head of the crime ring!

if the guy is still in the country they can arrest him upon trying to leave or track him down. Let the hotel manager and police work for their money.

I didn't drink the kool-aid! -- PM

@ loulsy

yeah, i wasnt on duty when the guest checked in.. for 8 years im working in hotel also. One thing i must credit to my supervisor back in PH was, No Payment, No Extension... for damage control. This is the same words in bold letters i wrote, with my endorsements. But they didnt listened. Our manager believed with the flowery words of the guest.

yeah, we will not sign the letter..

thanks.. :)

Only option in refusing to sign the warning is simple… they will terminate you I guess.. but they definitely cannot take u to jail for not signing the warning.. bcz there is also no law in that.. so don’t worry

WYSIWYG

As a hotelier like yourself with 8 yrs of experience, allow me to say what the company is asking for comes as no surprise to me.

1. Guest is checked in without any documents! Seriously? How do u expect to protect yourself then when u do not have all required documentation? You said that he checked in without documents, u were on duty, and then u contradicted and said if u were the one on duty u would not let him check in. so I assume u were not on duty?!

2. He paid for the first night in cash – ok great

3. He wanted to extended, they extended without payment. (BIG NO NO UNLESS CORPORATE ACCOUNT or at least Credit card block!!)

4. U guys kept on extending, as per manager’s orders. #1. Manager is Liable just like you are, therefore I expect he should get a deduction from his salary. #2. Why did you not have the manager sign extension allowance form?

5. Bill swelled? I’m sure the bill did not swell from just room rate, why was not a note sent out to all deparments/F&B and other outlets making sure that no room charges are allowed and quest must pay cash for whatever he orders?! That is a very normal procedure.

Guest went to jail, and then he paid Bail and left.. well it looks like he does have money to pay. And I must say that the action the hotel is taking is very much normal and done world wide. Only thing you guys can petition for is not to have all the bill deducted from you, the hotel can bear part, and the manager himself can bear part…

At the end what can I say other than I’m sorry for you.. but there is no legality against what they are doing because it IS the mistake of the Front Desk/Reception.

WYSIWYG

No company can force you to act against your will or endorse something that is wrong. Take the help of the embassy of your nationality. Only they can help.

Actually qatarisun, its only i was surprised as u were once u saw the word JAIL, but maybe for me the affect was a bit harder.

i believe no one of us and i mean people who r working so hard here, and they are so far from there families looking for a decent and peaceful life, would keep quite while some one else is suffering and experiencing a gross injustice, for my side using money deductions as a punishment is ok if it was within the same range that qatar labor low had submit, but when the company will go over these rates and cut almost 60% of the employee who is working some times more than 13 hrs with getting nothing for his extra hrs, that time this is a disaster and after all this u'll get a warning and if u reject it are tried to negotiate they will destroy u by terminating u or they will use some kind of pressure until u resign and for both cases if u were terminated or u resigned u r destroyed specially if u r responsible to feed a family at ur home country, to be honest i suffered the same injustice but in a deferent way thats why i felt the pain of kutibi1980.

Hope now u do understand why i was screaming ..

Regards..

Yes, dont sign.

leave the job

Hi,

Just dont sign the warning letter. Signing it may mean that you are acknowledging the offense & the consequence thereof ,it may also be used against u later on...

You may also ask the help of the Phil. Embassy in case they insist.

Qatar Labour Law - Article (71)

If the worker causes the loss of, damage or destruction to machinery, products or equipment of the establishment as a result of his fault he shall be obligated to compensate the employer for the damage resulting therefrom provided that the obligation of the worker for the compensation shall be preceded by an enquiry.

The employer may deduct the value of the compensation from the wage due to the worker provided that the value of the compensation does not exceed the wage due to the worker for seven days in one month.

The worker may appeal against the decision of the employer on the valuation of the compensation to the Department within seven days from the date of his being notified thereof.

If the Department cancels the decision of the employer or evaluates a lesser compensation due from the worker the employer shall return to the worker the amount which he has deducted in excess without a right thereto within not more than seven days.

Important - The onus of proving that the loss was due to the employees is on the employer and you can appeal against this decision to the ministry of labour.

Source:

- A study Conducted by FriedUnicorn - Vol I (September,1999)

spear, why are you screaming and yelling?

*********************

"What lies behind us and what lies before us are small compared to what lies within us."

Oliver Wendell Holmes

HI THERE,

MY FRIEND USUALLY WARNING LETTERS COMES WITH 3 OPTIONS TO SIGN (I AGREE , I DONT AGREE , I DONT AGREE AND I NEED TO NEGOTIATE ) THIS IS THE TYPE OF WARNING LETTERS AT OUR COMPANY,AND I THINK ITS THE SAME THERE AT URS SO I BELIEVE U SHOULD SIGN THE LAST ONE SO THAT TIME THEY DONT HAVE AN EXCUSE TO TERMINATE U, AND KEEP IN MIND THAT U SHOULD KEEP A COPY OF THE LETTER U SIGNED SO IN CASE THEY DID TERMINATE U, U HAVE THE REASON IN FRONT OF THE LEBORE DPT OR THE HUMAN RIGHTS, THAT WHEN U DIDNT SIGN COZ IT WASNT FARE AND WHEN U ASKED TO NEGOTIATE AND DICUS THE ISSUE THAT U BELIVE U DONT HAVE THE HAND IN IT, THEY TERMINATED U, BUT BE SURE THAT U HAVE SOME EVIDENCES TO PROVE THAT U R NOT RESPONSIBLE FOR WHAT HAPPEN,,,,

BUT IN CASE U'LL GET THE CHANCE TO DISCUS THE ISSUE WITH THEM IN A FORMAL MEETING SO KEEP THESE EVIDENCES WITH U AND TRY IF THEY INSIST ON U TO SIGHN THE I AGREE OPTION TO INFORM THEM THAT U'LL GO THE NEXT DAY WITH ALL THE DOCUMENTS U HAVE TO THE LABORE DPT OR TO THE HUMAN RIGHTS DPT TO MAKE A COMPLAIN AND U SHOULD NOT WAIT THAT TIME OTHER WISE THEY WILL PLAY WITH THE TIME AGAINST U AND U'LL LOSE, COZ USUALLY WHAT THEY DO IS THEY WILL WAIT FOR SOME TIME TO SEE UR ACTION AND IF THEY DIDNT SEE ANY THING THEY WILL WAIT FOR SOME MORE TIME UNTILL U THINK THAT ITS OVER AND SUDDENLY THEY WILL ASK U TO COME TO THE (HO) SURPRISING U WITH A TERMINATION LETTER AND THAT TIME U CANT DO ANY THING COZ THE CASE HAS BEN OLD ALREADY TO COMPLAIN ABOUT IT, THIS IS WHAT I MEANT TO SAY WHAN I SAID THEY WILL USE THE TIME TO PLAY ,,

GOOD LUCK AND HOPE U WONT PASS THROUGH ALL THIS ...

"jailed for not signing the letter"??

as sandeep said, is that a joke?

*********************

"What lies behind us and what lies before us are small compared to what lies within us."

Oliver Wendell Holmes

looks like the boss is of a very popular nationality

listen man, if they could jail you since the begining they would do it, they wouldnt wait until they warn you this is the first point.

seconed point, if you refused to sign what will happen?? nothing, the worst is that they gonna terminate you with giving you your FULL benefits and all the remaining months in the contract, never resign coz by this you will loose all your rights.

and tell this boss if she wouldnt stop harrassing you you will make a complain to human rights here at Qatar

N.F SHAKIB

thanks!!

here is the real story, the guest check-in, without any documents, passport copy was just got from his email, FYI im the one on duty then, if im the one duty i will not allow him to check in, the guest paid for one night, and then he extended his stay, after the extension with no payment. The next day i noticed that he didnt have payment, i left a note that NO PAYMENT, NO EXTENSION for him. Im just a receptionist here.. we have our manager, the guest talked to my manager and my manager agreed upon his request.. everyday we are asking payment,the guest talked to our manager up to the point the bill swelled, and still the guest is promising my manager that he will pay tomorrow he just waiting for his money from his father. thats his alibi. Until i had the guts to tell our Managing Director, the next day, police came then, he was detained for days. Then he bailed out, thats why he's at large now, the guest he's still Qatar.

Now the company wants us to sign the letter, stating that we didn't complied with the proper check in procedure, and the total amount will be salary dedution.

We dont want to sign the letter, coz we will know the consequences if we will sign. But still she's persistent for our signature. She was telling us that we will be jailed for not signing the letter.

Thank you.....

There should be a different story...

Spell it here if you need help....

True Friendship comes when silence between two people is comfortable.....

After the hotel authorities got involved the guest went missing...how that makes you all responsible... take the help of authorities and be prepared for some story being cooked by your hotel as gadarene pointed out...

________________________________________

One life to live, live it to the fullest.

What you are saying is that a Guest Bill has gone so high, do you have anything in your hotel policies that makes you responsible for checking guest bills and make sure it does not exceed a certain amount ? If so then you may be in trouble ..

You need to negotiate a deal with management .. your options are:

1. Not sign and face concequences

2. Sign and Face concequences

3. Resign and face concequences

I am sorry to say it is not a good position to be specially if the hotel holds your passports and thretens you ..

Good luck

Don't Hotels swipe a credit card for security???

Resign... That's the only solution and it's not the end of the world yet!

???...God has given every human being logic & common sense my dear friend...it's upto us to use it however...if what you say is EXACTLY what happened without any MINOR details that you may have left out,there is no reason under the sun why your or any of your colleagues salaries ought to be deducted because the establishment had a rogue guest...it's upto the hotel administration to deal with that...you & your colleagues who're being harrased ought to go to the ministry of labour on C-ring road & give a complaint or tell this boss of yours that's what you intend to do...i must warn you though,they could just cook up a story & fire you based on that, a LOT of establishments in Qatar are known to use that ploy & i'm guessing you don't speak any arabic so that's another issue...anyways,as sandeepkadian rightly said,DON'T SIGN any letter...

Which Hotel is it?

-----------------

"HE WHO DARES WINS"

Derek Edward Trotter

Why do the hotel think that the staff are responsible for a guest's unpaid bill?

There seems to be something missing from this story?

Please tell me you are joking and this isn't the actual reason for deducting your salary..

Anyway don't sign any warning letter, simple as that unless you broke some company policy..