what can i do ?

rafeekkalleri
By rafeekkalleri

i am so tired with qtel customer service.when i call to qtel for help they give me a music.while the music i heard PLS CONTINUE TO HOLD.enybody know howlong i want to stay with line?

By shamils• 22 Oct 2009 07:49
Rating: 4/5
shamils

Am sure every body experienced the same including me. just give u’ll a idea, am sure all of you’ll using a Qtel Mobile phone. Call them from your mobile by dialing 111 response time is from Qtel is faster than the land fixed lines.

Try it!!!!

By aiko01us• 21 Oct 2009 11:23
Rating: 3/5
aiko01us

WE all have same problem...better if u visit their q-tel branches..there are no lines fr 12PM-4PM....or if u don't have time to go during these lean hours.....if they put u on hold try calling again....that's what i'm doing and at 3rd time of call al hamdulilah!somebody is quickly answering me....

By Mohd Fayz• 21 Oct 2009 10:38
Rating: 5/5
Mohd Fayz

Same thing happen to me from Commercial bank customer service yesterday. i am waiting morethen 20 minitues, with music.

By ulrich• 21 Oct 2009 05:48
Rating: 5/5
ulrich

you're not alone with your problem,me too I'm always experiencing that particular problem.If you have time,much better if you visit any q tel shop nearest you.

By al7lawi• 21 Oct 2009 01:47
Rating: 3/5
al7lawi

choose suitable time between 1 - 7 am and usally i wait for 7 to 10 mins at any time but u r unluky.

By FAZALW• 21 Oct 2009 00:36
Rating: 5/5
FAZALW

I Call them at 9AM and i was waiting 30 to 40 mints no ans

By Havana2009• 20 Oct 2009 23:52
Rating: 5/5
Havana2009

Listen try to call them between 8 am to 3 pm also 4:pm to 8:00 pm for mozaic tv+ they only work until 3:00 pm . and leave headset loud keep the line until you listen somebody replying you!!!

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