Professional Profile

IT TECH support & network field tech Engineer

-Ready to join immedietly 

-On freelance visa

-Noc ready

Contact:- 00974 Show number55422413

Email Id:-  [email protected]

PROFILE

ü More than 11+ years of work experience as a Computer System & Network Support Engineer.

ü Experienced in installation, troubleshooting & administration of LAN, WAN, Cisco Router & Switches, Windows Server, Desktop, Laptop & other applications as per the work Requirements.

ü Outstanding analytical, problem solving, and troubleshooting ability.

ü Outstanding communication skills, to interact both with clients and company.

ü Ability to work without supervision.

ü Flexibility in work hours & shift.

Experience & Strengh Snapshot :-

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.

• Monitoring and maintaining computer systems and networks.

Troubleshoot issues on customer-facing equipment and services.

 

• Provide in-person technical assistance to customers.

 

• Support the customer service team with calls and trouble tickets online.

 

• Become proficient with and troubleshoot issues pertaining to OSI Layers 1 & 2 in technologies such as LAN, WAN, Wi-Fi.

 

• Proper handling of customer (Personally Identifiable Information) 

• Troubleshoot Windows/OS X/Linux-related issues with driver, antivirus, network adapters, etc.

 

• Data network systems: IP, TCP/UDP, etc.

 

• LAN/WANs, routing, and switching, including static and dynamic routing protocols, VLANs, and STP. 

 

• Wi-Fi technology, VoIP & CISCO & Meraki equipment.

 

 

-Ready to join immedietly 

-On freelance visa

-Noc ready

Contact:- 00974 Show number55422413

Email Id:-  [email protected]