Description

Managed Services Engineer (MHS) with minimum 3 years experience, needed for a multinational ICT company in Qatar.

Job requirements:
- Dual Nationality is required for Lebanese candidates
- NOC required for candidates who are already residing in Qatar
- Bachelor degree in Computer and Communications Engineer (CCE) or equivalent
- 3+ years of relevant experience in System and Network Administration
- Previous experience in system Administration (Installation, Configuration, and Management):
o Operating Systems: Windows Servers, Linux, VMware, Hyper-V, Solaris
o OSS Software: Monitoring platforms (e.g. HPOV, Spectrum, Orion)
o Backup solutions: preferably Symantec Netbackup or EMC Networker
o Service Desk platform: preferably Remedy, OTRS
o Database solutions like Oracle, Microsoft SQL, MySQL
o Microsoft platforms like SharePoint, Exchange, Active Directory, etc.
o Scripting and automation
o Cloud Orchestration tools (Cisco, Microsoft, IBM, Dell…) (On priority)
o Cloud automation and management (workflows, auto-provisioning)
o Virtualization (Vmware, HyperV, OpenStack…)
o OS (Windows and Linux)
o Scripting and Coding (Java, Perl, Python, …)
o Basic knowledge in storage and Database (Oracle, MS SQL)
o Basic skills in network (routing, switching, Firewall and IDP)
- Experience in Network Administration (Installation, Configuration, and Management): Cisco and/or Juniper products, dynamic routing, switching and VLANs, security (firewalls and intrusion detection systems), load balancing, etc.
- Systematic and process/procedures oriented with good troubleshooting skills
- Experience in Project Management, PMP or Prince2 is a plus
- Excellent written and verbal communication skills especially in English and Arabic (Arabic required for Qatar)
- ITIL/other relevant certification is a plus
- Ability to perform well under high pressure
- Fluent in English

Job description:
- Plan, design and implement NOC projects and customer solutions and configuration changes (e.g. Firewalls, DNS, switch configurations, operating systems configurations, etc.)
- Provide technical support on all Data Center products and solutions. This includes being part of the after working hours and days on-call rotation support and advanced problem resolution and Handling of technical problems escalated from Level 1. This may involve extensive after-hours work, remotely and onsite, including nights, weekends and official holidays to resolve critical problems and/or deliver high priority projects and/or perform critical network/system maintenance
- Provide adequate technical tools for monitoring and managing systems and networks.
- Maintain and monitor the Data Center and NOC infrastructure
- Reports creation, validation & distribution
- Procedures creation/initiation, validation and maintenance
- Perform acceptance tests of the service with the customer. Documentation of installation set-up and configuration
- Act as project manager on customer projects, and internal NOC projects
- Assist in other related activities and projects as needed

Salary & Compensation:
While the salary and benefits depend on the level of experience and competencies of the potential candidates, the Managed Services Engineer position offers an attractive package.

Information

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