Description

Responsibilities

• Keep track of assigned accounts to identify outstanding debts
• Plan a course of action to recover outstanding payments
• Locate and contact debtors to inquire about their payment status
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints
• Investigate and resolve discrepancies
• Create trust relationships with debtors when possible to avoid future issues
• Update account status and database regularly
• Alert superiors of debtors unwilling or unable to pay when necessary
• Comply with requirements when legal action is unavoidable

Requirements

• Proven experience as a debt collector
• Experience in working with targets and tight deadlines
• Knowledge of relevant legal requirements
• Working knowledge of MS Office and databases
• Excellent communication and people skills
• Apt in negotiating and persuading
• Ability to be polite and compassionate without lacking confidence
• Ability to read, write and speak fluent English.
• Strong written, verbal, active listening and phone communication skills.
• Ability to communicate effectively and in a professional manner.
• Ability to work in a team environment.
• Interact with internal and external customers in a manner which shows sensitivity, tact, and professionalism
• Detailed oriented.
• Ability to plan, organize, prioritize and multi-task.

Qualifications

• Education: Bachelor Degree/MBA or equivalency required.
• Collections experience preferred.

• Minimum of 3 years of collections experience required ( GCC )

Salary

• Negotiable upon interview

Only qualified applicants will be contacted

Local Hire Only.

Please send CV with Updated Photo. ( Do not send CV if there is no photo attached )

Job Type: Full-time

Contact: [email protected]

Information

Desired Skills & Experience

Location