Description
- Manages Human Resources Department, ensuring compliance with all Corporate and hotel policies and procedures; and current local and government officials, colleges and universities, competitors and other members of the local community.
- Prepares controls and ensures effective use is made of the Human Resources Department and related budgets.
- Maintains and continually reviews Human Resources policies, procedures and practices, updating and/or recommending improvements as appropriate to management.
- Ensures clear lines of communication exist to disseminate information affecting employer employee relations, employee activities and hotel policies and programs.
- Prepares and submits periodic reports for management’s use in accordance with Corporate and government requirements, such as turnover reports, Human Resources inventories, absenteeism reports, health and safety, accident reports, etc.
- Maintains effective communications at all levels of management and staff.
- To assist in maintaining and creating a positive atmosphere within the hotel that allows for open two way communication that ensures morale and productivity reach the highest possible levels.
- Develops and implements recruiting and screening systems and procedures in order to attract best qualified candidates for position vacancies.
- Ensures applicable laws, regulations, Sapphire Hospitality policies and procedures, and where applicable, union agreements are followed in relation to Grievance and Disciplinary procedures. Consults with department heads on appropriate actions and recommends to management final action to be taken.
- Implements and monitors an effective employee relations and welfare program in the hotel.
- Participates in developing and implementing program to ensure employee security and safety.
- Ensures all staff facilities are maintained in good order and cleanliness.
- Deals with all problems relating to individuals in an understanding, caring and confidential manner.
- Ensures all staff is aware of company benefits and make these available.
- Recruitment:
i) Screening & Distribution of relevant CV’s according to the needs of the HOD’s to be interviewed. Ensure the Candidate Assessment Report and Employment Application is duly filled for every candidate being interviewed.
ii) Monitor & Execute the efficient and timely hiring of employees for the hotel through established policies and procedures. Develop broad-based recruiting/resource contacts, reduce applicant quantity and increase applicant quality. Coordinate in-house transfers and promotions.
iii) Track all applications/resumes from acceptance through final disposition. Communicate status of individual applications to interested parties as needed. Track all position requisitions, manually and on computer. Be able to follow placement activity within positions.
- Selection:
i) On final approval of the shortlisted candidate to prepare offer letter.
ii) To follow up & ensure on the acceptance (signed by the candidate).
- Visa Formalities: Preparation of applications for Visa & To follow up with PRO on all outstanding Visa (Business, Work & Transfer)
- Exit: To control Exit according to annual leave, emergency leave, business leave after relevant approvals before giving to PRO to be processed.
- Reports: Prepare & Maintain database & reports as per the Departmental & Management requirement.