Description

Assistant Manager - Operations

Location: Doha

Reports To: Operations Manager

Key Responsibilities:

1. Manpower Planning and Assignment:

• Collaborate with the Operations Manager to plan and allocate manpower based on client needs and project demands.
• Obtain approval for deployment strategies and adjust plans based on operational requirements.

2. Daily Mobilization and Attendance Tracking:

• Verify the Daily Mobilization and Standby Report for accuracy.
• Cross-check attendance records with updates from Camp Bosses using the Master Track system.
• Maintain accurate daily records of worker deployment and attendance.

3. Timesheet Management:

• Collect and review monthly timesheets from Coordinators to ensure they are accurate and complete.
• Submit finalized timesheets to the finance team for timely invoice preparation.

4. Reporting and Documentation:

• Generate and distribute daily Management Information System (MIS) reports, focusing on revenue and non-revenue resource utilization.
• Prepare and submit Site Coordinator reports as needed.

5. Client Communication and Issue Resolution:

• Serve as the primary point of contact for client inquiries, complaints, and requests related to manpower deployment.
• Respond promptly and professionally to client communications via phone and email.

6. Continuous Training and Quality Improvement:

• Support the training and development of the workforce by identifying areas for skill enhancement.
• Collaborate with internal stakeholders to implement strategies for improving workforce efficiency and quality.

Information

Desired Skills & Experience

Qualifications:

• Bachelor’s degree
• Strong organizational skills and attention to detail.
• Excellent communication skills with the ability to handle client inquiries effectively.
• Proficiency in Microsoft Office
• Ability to collaborate with cross-functional teams to achieve objectives.

Location