Description
Role Title: BPM Consultants
- B.E. or B. Tech. or BS in Computer Science or Electronics and Telecommunication.
- Preferably OBASHI or BPRCP or CBPP Certification else at least minimum of Lean IT Association or Six Sigma Black Belt Certifications.
ITIL V.3 Expert Certification.
- Minimum of 6 years of experience with Business Process Re-engineering or IT advisory or process led IT transformation projects with proven results.
- Demonstrated experience of leading “Continual Service Improvement” programs in a large Enterprise or in a Service Provider Environment.
- Excellent business and client engagement skills with minimum of 3 years of experience in leading a large or complex projects with multiple stakeholders.
- Excellent analytical skills with a demonstrated ability to process mapping and workflow designs.
- Demonstrated experience in developing and documenting work instructions and processes for Post Implementation Support in a large enterprise or in a Managed Service provider environment.
- Excellent knowledge of Supply Chain Management, Procurement and Inventory Management processes and tools in a service provider environment.
- Knowledge of various telecom and ICT products and solutions including connectivity, UC and Security.
- Expertise or working knowledge of Microsoft Projects, Visio and MS and other BPM tools.
Knowledge of OSS and BSS applications.