Description

Previous Employer Name: Bhatbhateni Supermarket BBSM Kathmandu,Nepal.

Keys responsibilities at store.

Greet customers, answer questions, and provide assistance as needed to ensure a positive shopping experience
Utilize POS system to process transactions accurately and efficiently, including handling cash, credit cards, and gift cards
Maintain cleanliness and organization of the sales floor, including restocking merchandise and arranging displays consistently exceeded monthly sales targets by providing personalized product recommendations and exceptional customer service.
Developed and maintained relationships with clients to drive repeat business and increase customer loyalty.
Assisted in merchandise presentation and replenishment to ensure a visually appealing and well-organized store environment.
Actively participated in team meetings and training sessions to stay updated on product knowledge and sales techniques.
Handled customer inquiries, complaints, and returns with efficiency and professionalism, resulting in high customer satisfaction ratings.
Assisted customers with product selection, offering recommendations and providing detailed product information
Operated POS system to process transactions and handle returns or exchanges
Participated in periodic inventory counts and assisted with merchandise replenishment

Education Level
High School Diploma with GPA 2.77 / 4.0
(Commerce Background)

Excellent interpersonal and communication skills
Strong sales and negotiation abilities
Proficiency in Microsoft Office Suite and POS systems
Attention to detail and ability to multitask in a fast-paced environment
Adaptability and willingness to learn new skills

Information