How to cancel Mashreq credit card

MR CONFUSED
By MR CONFUSED

Went to Mashreq bank C-ring a few days back to cancel my credit card. They gave me a number to call and when I called I followed the instructions given by a voice recorder until to press 4-6 digits of my Telephone Identification Number (followed by a # sign). But I don't know my Telephone ID number(or that I dont have one as I didnt ever tried their telephone banking service before).
Is there anyone from Mashreq bank that can guide me or knows a Mashreq number I can call? Thanks

By MR CONFUSED• 14 Nov 2012 14:58
MR CONFUSED

I mean if pressing "block" meanu is the same as cancelling it.

By MR CONFUSED• 14 Nov 2012 14:56
MR CONFUSED

Jiane Karyll, but there is no "cancel" choice in there, only "block" which is in case of stolen, lost, suspect of fraud or captured by an ATM machine. I don't know if pressing "cancel" menu is just the same as canceling it. Anyhow, I pressed and entered the "block" menu and stated "suspect of fraud" as my reason.

By jiane karyll• 14 Nov 2012 12:18
Rating: 5/5
jiane karyll

if you have online banking with mashreqbank, you can cancel your credit card online...

By MR CONFUSED• 14 Nov 2012 10:55
MR CONFUSED

My sense, I realy dont understand why I still have to call a number whereas I was already at their branch. Can't they really cancel it by themselves? I am sorry I didnt ask these questions when I went at their branch. Didn't realized they will ask me so much number to press before I can reach the ultimate person.

By anonymous• 14 Nov 2012 10:44
Rating: 3/5
anonymous

Proceed to the branch of this bank where you previously open your account and advice them to cancel your card...that's it!

By MR CONFUSED• 14 Nov 2012 10:33
MR CONFUSED

Yes Turknoy thats the number I was calling. But it says I have to press my 4-6 Telephne ID number. I dont recall if i do have this Tel ID number.

By turknoy• 14 Nov 2012 10:25
turknoy

+974 44083333

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