advise on online ticket booking cheating by Air Arabia
Dear friends,
I have faced problem recently with while booking return flight to Sharjah with AirArabia airlines.
They have shown AED 687 fare on their online ticket purchase as final and so i confirmed the payment via ATM card.Even on my print out there was 687 amount was printed.
But when checked in my bank, there was QAR. 718.98 on hold.
After asking bank and airline local call center come to know that that difference in amount if handling charge or booking charge.
But why not that charge is not mentioned in ticket?? why directly deducted from our bank account without prior information? It is completely cheating.
is there any way to recover this amount and file complaint against Air Arabia in consumer court?
Thanks and regards,
Ashwin
Don't worry dude...this is probably the exchange rate charged by the bank. In your case, it is only a matter of 31 Qatari Riyals. When I booked online for an Asian Airline which was priced in Qatari Riyals through the website however charged to the credit card by US dollar. There was a difference of Qr 200. (Of course the ticket rates were more higher). So its not a matter of cheating. Your will understand over a period of time by experience. :-)