le Salon at Guerlain Spa AlFardan
I had a massage and facial; the facial was nice and the products used on my face matched my sensitive-oily skin and didn’t feel the usual irritation I have after facial routines. However, I expected deeper cleansing and extraction.
The best part was the massage, it was one of the greatest massage sessions I ever had! The therapist was a PRO, I requested not to have oil applied to my skin, I don’t know what she used exactly but it left my skin perfect with no greasiness. I had very bad pain for a month and my muscles were so tensed, but after the session I was so relieved even until today! I definitely recommend the massage, but the 1 ½ hr as I wish my session stayed longer. The therapist’s name is Nova, she is WOW
After the nice experience I had in Guerlain Spa, and with all the professionalism shown form the team and their pleasant attitude I got encourage to have my hair cut there, at the spa - le Salon, I told the woman who is suppose to be the hairdresser (Rola or Lora) I can’t remember from the shock, that I want to trim the ends of my back length hair and showed her a pic for the fringe to understand what I want. Yeah! and I also mentioned that the sides of my hair are shorter so I don’t want her to TOUCH them. Even though, she ended up CHOPPING my hair into the Worst Haircut ever; I now have my hair with a thin long layer (mid back length) that looks like an extension with the rest of the hair (so short) under the ear layers sprouting out of my head and the whole sides are torn yeas TORN at my chin length and Totally Uneven!! I went inside with a long straight black hair and went out with a Totally Disaster on my head; that was described by one of my colleagues as FEATHER (I was told: What did you do to your hair? It looks like Feather) For the past week I’ve been staring at what is left from my hair in the mirror and crying rivers of remorse over the awful experience I ended up with. The ladies at the reception were decent, after they saw the SHOCK on my face they let me pay only for the Spa excluding the hair, but I would have paid 100 times what I paid and have my hair back
I guess I either have to cut my hair under the ear length or wait 4 years until it grows back to fix it!! I am sharing this as I couldn’t find reviews on hairdressers to learn form also in hope to warn all Ladies in Qatar not to fall in the same mistake! I will post it everywhere; le Salon at Guerlain Spa AlFardan is a BIG NOOOOOO
it's always horrible when u don't get what u asked for and with the shortage of good hairdressers in Doha it's really difficult but I have a friend 'Helen' who works are Nara Salon on Al Wabb who is brilliant! she's British trained and ran her won salons in the UK, it's worth giving her a try...also cos they don't charge extra for the wash which most salons do...good luck :)
I me know!
Sorry to hear about your bad experience. I have been looking for good hair stylists in Doha and my friend recommended Roula, she's been going to her for a long time and swears by her (her hair looks great!). Like some people commented, these things happen sometimes, you were just unfortunate I suppose.
Thanks for sharing your thoughts though, it's always good to hear about other people's experiences with a service or product. I guess I'll just take my chances with a trim there, I can't wait another couple of months until I go home.
I hope your hair grows back quickly!
My daughter 10 years old had the same experience that you had it but in other salon and they damage her hair, surely I was very upset but I didn't shout at them or complain but convince my daughter that in a week her hair will grow. By the way you mentioned that your hair will grow after 4 years, may I know from were you get this medical information?
Wish you all the best and don't worry your hair will grow fast , and understand how you are upset?
First of all, we are human and we can do mistake not just in this salon, at anyplace in the world, secondly I knew Rola since December 2012 and every 3 weeks I am visiting alfadran salon, she is very friendly with everyone and an expert person, never ever complain from her, she cut my hair and every three week doing roots and coloring hair and other related to hair. Rola is excellent, polite, expert person in her job. I visited several ladies salon and never find a kind person like her.Every procedure have a side effect, even a surgeon can do a mistake.
I understood from your complain letter or either message that you had excellent experience with message in their spa.
I will discuss my experience in the salon , since the saloon openning are reasonable and the vibe is perfect for relaxiation , ROLA is the best hair dresser u could ask for ..
I am very sorry about your experience at the Salon.
I had the complete opposite experience with Rola. I have been struggling with hair dressers for so many years until she came in town. I go to her regularly for haircuts and
blow-dries and its always amazing. I would not know what to do if she leaves, I tell her that always.
Again, very sorry to hear about your experience. Perhaps you can revisit and tell her how you feel at least. She is very much into her craft and is a very lovely lady.
I hope you manage to get your hair fixed, and hope it grows miraculously fast, nothing worse than walking with hair you don't like.
Hello everyone !
I`m a massage therapist , and a realy want to find a spa with good reputation on massage therapy anouther than Guerlain Spa , because even us needs from time to time a massage .
I dont know any , because i do only on peoples houses . So i realy need your help.
Thx
i guess this is your second experience after the medical spa at villagio..poor u...spread the word to others so that they don end up like us
thnx for the info...i dont know even one salon in qatar who has a good hair dresser.i always end up with screwed up hair