When some banks in Qatar will care about their customers?

QNB. and Kick HSBC out of the market

I suggest go for QNB 1st option and 2nd option CBQ. 

 This week its a goodbye to HSBC. Which one now?

QNB, IBQ or Doha Bank. Advice please 

Commercial Bank and QNB sends SMS alerts as soon as the transaction is done

Charging if you use ATM twice . This has to be Middleeast and the bank has to be HSBC no one but them. AHEM.

I have come form Hong Kong, wher HSBC stated life as the Hong Kong and Shanhai Banking Corporation (although it is a British bank) and there they are the dominant bank but don t give a fig about customer service - they recently floated the idea fo charging you if you used your atm card more than twice in a month!!

Here I have opened an account with QNB and they have been excellent - they do have the sms credit card transaction confimration too.

If you're living life on the edge, you've got too much room.

The Customer service agents are mostly ladies so most of the poeple will not vent their frustration on them as it might be deemed impolite. Also how are the local bank to bank money transfer rates? Its one area they wipe your A/c clean with their transaction charges same is the case with International Currency cheques.

Banks in Qatar are similar to banks all over the world in at least one thing - banks are the biggest thieves on earth !!!

Regarding online facilities, both Commercial Bank and Mashreqbank have online viewing facilities. Mashreq also has the SMS facility wherein every transaction thru your credit card and ATM/Debit card is intimated to you. However, personal service wise, they both are equally bad !

DOha bank has similar facilities as well. Most of these banks have poor customer service because they have poorly trained and unprofessional staff. Their idea of customer service personnel is an extremely well dressed and well groomed man/woman, but with little grey matter between their ears !!!

One of my friends had the experience . he said that he was charged 1% of the balance amount because he was prepaying for the loan. But I think this phenomenon is there all around the world. It like a contract is being closed before an agreed date so a compensation has to be paid .

But there should be fairness as u said. 

I am also considering changing HSBC bank.

Did anybody had a bad or good experience when s/he made an early settlement of loan? Are banks here fair in this regards?

Commercial Bank is good.

Hopefully & Successfully Banishing Customers - HSBC

Any more to say????? 

Move to doha bank. It's amazing seriously, my dad has an account there, and

everytime he'd make a transaction, he gets informed. Not only that, every

night he gets an sms from doha bank that informs him about his balance in

the account.

HSBC in Qatar is not so good, I've heard alot of complains about it. 

It's always the small things that make big differences.

i have moved my  account to Commercial. HSBC asked me to get lost in a very good manner. HSBC in canada was better. I have also heard that HSBC in Qatar is a very racist bank..... 

HSBC is a bank who does not have value for time.... i had to come twice for a credit card.... and after my ATM card was eaten by one of their machines, i had to wait for nearly 2 weeks to get it back.....

After i had depsoited a good amount as a term deposit, i was offered a rate but when i received the interest it was not according to what was offered to me earlier... looks like , they just like to cheat their customers... and call themselves The Worlds Local Bank........

Why would the Banks want you to know..how much you owe them...?

That is one thing they would want you to know the last and the least....so that you keep buying & keep spending.

Here they have a lackadasial atttude. "Come Tommorow" is what they say. I saw one guy who was pleading that he wanted to send money home but the atm had swallowed his card. They said straight to his face come tommorow. He was like can't you do anything . They were unfazed .

They should have atleast one branch working during holidays like EID. QNB

is a good bet. 

HSBC in UAE was good but here its all different ball game...

This is word is like a taboo in this country. Not a single soul is interested in the sastisfaction of his customers. Its like come do you task and get lost attitude and the banks here are know for it. And most of the staff don't have the basic knowledge and they keep the customers waiting for long. And on top of it bank services close in the afternoon so if you have to get your task done you have to skip work.

Can you believe that Statement of A/c is charged here . I have asked people positioned at different levels in the bank about why they don't provide online Credit card statement viewing . They just say that they don't provide the service or they don't have the system yet. It feels like we are still in the stone age Cmon guys this is 2008 atleast try to improve your system with the money your cut from us with the charged statement of accounts, the annual Credit card charges which are at a premium and all the hidden charges that tucked away in the Loan application process.

This is the 21st century try to learn your ethics and earn back your customers not shoo them away.

HSBC this is about you .. 

ooops

Which banks are better for customers?  QNB isn't but Commercial bank seems to be quite good.

I m changing my bank from HSBC to whatever. Same delima from almost two years. Atleast you are getting your statement after a month and all I get is one line statement of XXX amount willl be deducted on xxx date.

I have to go to bank to get the details. Last statement showed 9-1/2K bill and I really had to rush to find out the last month bill was somehow not deducted.I have given them 100% payment instruction.

Next bank ????? dont know where to go, heard Doha bank is good.