A Totally Disappointing trip to Privilege Clu

I think it was wrong that they didn't smile and act friendly but it was probably the kids frustrating everyone as they were running around.

Either way, 5 star means that they put up with it. However I can imagine that they were causing a fuss.

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Mr. Q's Blog - A Qatari's view on Qatar.

I have a very naughty 4 yr old boy. I understand that books and toys cant keep them entertained for long, but an office is not a place for kids. I do understand that u had no one to leave ur kids with, i also dont. but waitin for so long is torture for the kids as well as for other people!. I feel one of u shld take the kids out while the other does finishes the work.

Also i do think u need to relax a little. U only are he one saying u were disappointed with everyone, the kids.... Smile and the world will smile back at you, eevn if they dont u keep smiling!

I was in a similar poblem when I travelled alone with my 2 year old daughter. we were in a Q for Immigration check. She started to push the man infront of us saying go go. I canot restrain her much becos I was carrying a bag and other things. I apologised to that gentleman and he allowed me to go first for checking. while the immigration officer checking my travel documents my kid run to the gate. I caught her with the help of security personals.

I've noticed that your husband was with you too. Did he have to be there too or couldn't he have taken the kids for a walk or something? Its not just mum's responsibility to deal with the kids. So between the both of you, you couldn't entertain/control your own kids? BTW, Yes I have kids

 I may be blonde but I am wise

smile lots laugh more

well Dear don mind but i would say it was ur mistake n der mistake as well....even i have 2 sons....but i neva take dem to ma offyc r n e where else where i have to visit....coz dats ma professional life n dear u have ur hubby wd u so he can hold ur kids take dem some playin place n u can wait der .....i am alone here n ma hubby s also out of town still i handle ma sons alone but neva took dem for some meetin n e ways secondly some ppl do react like dis due to some prob n for sure we do feel bad but Dear just relax its just normal n we should understand if the other person behaves like an illiterate u should do da same...so chill..

Cheers.... :)

My son is just 2 yrs and daughter is 3+++. On Saturday actually slapped her and kept her with me. I refuse to let her run after the first warning. My son as ussual, I gave him one slap and he cried. After few minutes started again.

Don't get me wrong, as a mother I want to discipline them and don't want them to run 'Amok'. How much to smack?

I feel better to stay away from everyone else.

She is coming here in October and probably will be annoying everyone in the Qatar Airways Privelege Club office. She sure annoys me.

Btw I love Qatar Airways. I think it really rocks and is the best airline in the world. And I think the flight crew girls are real pretty. That's what I like best about QA.

Just call me Tigasin. That's what I'm talking about

:-P

cool oryx, i thought that was what you're trying to say.

Nomad - watch it.... I never ever said one thing about smacking children!!!

OK?

I wrote about parents taking responsibility and not ignoring the needs of their children!

I just give up going out when i have son in tow ...

Don't see the point of them. I think they should all be put down at birth. Can't stand them. Would never have any of them myself.

Just call me Tigasin. That's what I'm talking about

...but I don't have kids. XP

"Everything in this book may be wrong." Illusions: The Adventures of The Reluctant Messiah by Richard Bach

MODS! Lock this thread quick before the smacking discussion starts again!

oryx, a two year old kid may stop creating havoc when you smack him but i doubt it if he understood why you did it.

Oh god, don't get me started on smacking. We've chewed this one to the bone before on QL.

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Me too Janey... I dont think i can handle the responsibility of kid(s) right now.. its all a little too much:) Although i agree with Tallg on the dogs part.

I dream of a better tomorrow where Chickens can cross the Road without having their motives questioned - Unknown

Well look at the way some people drive.....i had a hairy scary one at 7am today!

Nomad

and no one is saying about not being patient ...they are saying that when kids run riot for a long time... parents should do something...

many would disagree that nothing can be done... some would view it as not facing up to your responsibilties

britexpat, i'm very old school, children should be seen and not heard in my opinion!

I think we are from the old school...Times are a changing..

yay! i just hit the century mark on my previous comment!

i agree with you super. but people should be a bit patient especially when they see that you are already doing something about your kids antics instead of being !@#holes themselves.

I have absolutely no qualms about smacking my little one in public.....if she is being a nuisance to other people or property she gets 3 warnings...then a smack on the offending limb or bum gets it.......she knows not to push it!

Got me there - touche:)

uh uh sorry brit i thought you were talking about kids :)

I suppose it may not for some, but it worked fine for my three..

I may be out of touch with modern parenting methods, but kids running and playing around in shops or offices is a no-no for me..

That's a whole other topic nomad!

Anyway, he could have been talking about dogs.

it doesnt always work brit, and besides its child abuse

Simple answer. Give them a smack on their behind or their legs.

It always works..

how old are your kids rshantini if you dont mind me asking?

if they are either 2 , 3 or maybe 4 years old believe me it will be really difficult to explain discipline to them.

and i sympathize with you because ive been in the same situation before (got 4 kids). i believe that you were really trying to discipline your kids but there's only so much you can do. have patience, this stage in kids life will eventually pass away.

lol! You'd think I'd said that I take children for walks on a lead and make them eat out of bowls on the floor.

I was saying the same thing to my eldest Fido as he brought my slippers...

Carrot and stick..

Read what I said properly people. I didn't say kids are like dogs. I said that kids are like dogs in the respect that if you don't reward/discipline them at the time they do something they'll forget what they did.

I could equally say that kids are like dogs because in the respect they are both mammals. I'm comparing a specific trait, not saying that kids are like dogs full stop.

It's really a difficult topic.

Lesson learnt :

1) Next time i will not post this kind of topic

2) Take care of my little angels.

But pls don't equal them to dogs. I love my kids.. and at the same time will teach them good manners.

All comments are great and nothing taken personnel

Cheers!

lol, I know that, Oryx! And it's not only UK!

In England people love pets more than their kids... Just check the supermarket checkout..

all fancy little little things for the kids and tins of beans for the kids

i once asked my mother why she carried a picture of the cat in her purse and not me...she said the cat never gave her problems

Tallg, kids are not dogs!!!!! Ohhhhh u made me so angry with that, nowadays we love dogs more than humans... And Alexa, I have just one son who is 10 months old and he's adorable, he listens to me even if he's just a baby, he's very smart and can understand everything. But sometimes when he's sleepy or just bored of staying too much in one place he will start to be fussy, he doesn't cry at all though. And at this age there's no way of talking about discipline, but I will not slap him in public when he will be older, yet for sure I will leave the place if he misbehaves in any way.

My mum would squeeze my hand very hard and whisper in my ear...you are in trouble when we get home....mmmmmmmm

no one knew and i would be extra good hoping she would forget

it doesn't have to be loud or painful to be effective

i saw the supernanny book translated into Arabic in Virgin... a glimpse of hope on the horizon!

Ha! Very interesting thread!! That's why I'm not ready to have kids yet.. Won't be anytime soon. lol

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Kids are like dogs - if you don't discipline them at the time they'll forget what they did wrong and the impact will be lost.

oryx, ur perfectly right! kids start to jump around because they want parent's attention. I hate it when I see parents ignoring their kids that just keep calling mum, mum, start pulling the sleeves and so on...just answer to the kid and eventually teach him not to interrupt when ur talking to someone else.

Well a couple of times i have gone up to a hysterical child and very nicely asked what the matter is....

do you know they shut up.... its just attention...they are bored and fed up and being ignored.

Alexa, sorry but I don't agree with punishing children in front of other stranger people, I think it's lowering their selfesteem. In my country we have a saying; wash all the dirty clothes in ur own house, well, it doesn't sound that good in english but anyway, I think we should wait until home and them go to drastic measures. Few days ago I was in a shop and there was one arabic lady talking on her mobile and she had two kids who were just teasing each other and being fussy, not creating too much problems though; all of the sudden she stops talking on her mobile just to slap them and then she carries on. I was so shocked I couldn't believe it, I would definitelly not slap my kid in public, but rather I would try to make him interested in my activities, such as shopping, so he will not be completely bored when he comes with me.

To paraphrase Alexa... her prince sprog knows that there are consequences to actions....

great...... prince sprog is thus learning at a young age to be a responsible human being and consider his place in the world and effects upon it...

We aren't asking for silence...we are asking for consideration

Andrew, I totally agree with u. 100% It's indeed very bothering when kids are rude and let's admitt it, kids here in Qatar excell at being rude. No ofence to anyone, just my humble opinion based on what I've seen and experienced myself.

But no, I wouldn't go and tell the parents in their face u know, ur kids are bothering me, it's not my way, I would probably try to ignore. Especially if they are not disturbing too much, I think we can be more friendly, the world lacks more smiling faces.

There is nothing lovlier than seeing happy children....

running around, playing and having fun...

in the PLAYGROUND!!!! (or similar)

There is a time and a place for everything ...

Andrews is right...

I go out to a restaurant without child facilities...why should my evening be disrupted by kids running riot?

(and I mean riot not a little sounds)

the kids run around crazy mainly because the parents give them no attention...

It is poor parenting i dont like not kids!

Am I just sounding like an old fogey dreaming of the good ol days when I say...

When we were kids there was no way we'd be allowed to behave in public the way the kids here do.

The kids who just wander around the supermarket picking up and eating whatever they want, right off the shelves, without getting a nod from mum?

Or the kids who hold court at the dinner table, expecting that everyone and everything should revolve around them and their happiness, screaming for every little desire that they have?

Geez... If I did that as a kid I'd have got a swift clip over the ear. And I wouldn't have done it twice. When we were out, we behaved, and we knew what would happen if we didn't.

Agree with Oryx. Bad service or not, it's irresponsible to take your kids somewhere and let them run amok. They're YOUR kids, take responsibility for them and consider others around you. You can't expect every place you take them to have a dedicated kids area.

with some of these comments. Nothing bothers me more than parents who use public places as playgrounds for their kids. Was totally po'ed last weekend at the Bank when a mother let her two kids yell, scream, run up and down in front of customers and couldn't believe it when she got annoyed when asked to contain them...I mean..duh??? Your kids - your total responsibility to make them behave in public places or do us all a favour and leave them at home.

If I was enjoying a meal and a mother came in with her baby, I wouldn't care.

If the baby made a few gurgling sounds or clapped her hands, I wouldn't care.

But when a child sits at the table, banging away with cutlery, plates, toys, yells, screams, and starts wandering around the restaurant like she owns the place, I get angry.

I YELL AT THE CHILD.

If the mother thinks that her precious little baby has the disturb all the other patrons while she sits there IN SILENCE, she has another thing coming.

I cannot stand this attitude that parents cannot and will not discipline their children. You see it all the time, entire families sitting at restaurants pandering to the needs of their little 3 year old who is yelling at mum "I'm thirsty.... I want a coke... I want to go home... where's my teddy"... Meanwhile mum just sits there, silently, doing nothing.

Thankfully I've found cafes that don't tolerate children that disturb the peace for other diners.

As I said, I've got no problem with children in public, but for some reason the children here are simply intolerable.

Alexa, maybe he is quiet because he's an only child. I was the same when I was a kid, the best ever, but when I got together with my cousin we used to make a party. :-)

Anyways, I didn't say kids should misbehave and this is normal, but sometimes there is just nothing to do, u can't punish them right there on the spot, u can't force them to stay still for an hour. God knows I'm an adult and I can't stay in one place that much.

What bothered me the most was the attitude of the arabic lady that told her to make the kids shut up. She had no right to say that and it was very rude. As long as there is no sign on the door no kids allowed there's nothing she can comment about.

the thing is that I am a mother also, though my baby is only 11 months, I like to take him with me everywhere. today I was at a restaurant and he started to scream and clap his hands and everybody was looking at me like I'm disturbing them, we have to learn how to accept our children, when we were young we were doing the same.

rshanti76, nu-ti mai face griji, incearca sa ignori toate chestiile astea sau data viitoare, fa reclamatii direct la manager.

stress_in_babel ..............

At least only one person could understand my feelings.

oryx, do u have children? or many others that blame the poor lady for not being able to control her children?

if it was me i would have told the arabic lady a few very nice words to compliment her mood.

people with kids under 5 shouldn't be allowed in the priveledge club, just in case they get upgraded! Hell on earth! your kids sound like just the ones that business class paying adults would just lurve to sit next to!

I totally agree with you rlasrado!

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I've redeemed my miles twice and have got excellent service. Infact the first time the customer executive called up her supervisor to ask on the "VERY HIGH taxes" that i was paying for my wife's and my redemption tickets.

The second time around i knew about the high taxes so didn't bother.

As for kids, whenever you encounter a line/token system for some obligation consider not taking your kids along since you cannot control them. Next you'll be asking for kids play areas in Banks, Insurance Companies,Post Offices etc etc. hahahahahahaha.

On the other hand there are couple of pillars in the QA office - maybe tying them up to one of em would be an option - nahh its too cruel. Just kidding :-) I cannot believe that you cannot control your kids - "i scold them but they call child control on me, what to do" hahahahahaha

Seriouly speaking, rshantini76, you should have stayed at home and asked your husband you get your tickets or vice versa.

I am puzzled by this comment of yours:

"Moreover, how much to scold and beat the kids so that they will sit down quietly?"

Ummm... whatever it takes.

Your their MOTHER...

Why is it so absurd to you to imagine a situation where YOU tell THEM what to do?

Last year flying from Uganda I had the absolute pleasure of being asked to to sit next to two unaccompanied minors...

their good manners and behaviour were stunning...shaming other adults...

really they were fantastic and i had a great flight...

wish i had their phone number...maybe their parents could give you some tips.

Please tell us which airline you choose so none of us are trapped on board the same flight as your sprogs...

I dont understand if you accept your kids are naughty...sort it out - that is your job.

rami-leb, janeyjaney, oryx and others............

I know the kids are naughty. I accept that as parents and u will only understand if you are in my shoes.

Yes Novita, EK is stable I mean you know what to expect. I even use JET Airways as alternative to QA, in one of my recent trip and not bad at all. I am going to try Etihad very soon, better to have more option.

Well, two issues here. Qatar Airways not treating loyal customers with the right amount of service, and parents who seem to think it's okay for noisy and disruptive kids to run amok in an office.

Okay, so I take your point about rude Qatar Airways staff, but seriously, why is it their responsiblity to babysit your children?

If I was there and your kids were being disruptive and loud, I'd tell them to shut up too. Why are parents so affraid of their children?

Why are parents terrified of the idea of telling their precious little princes and princesses to sit down and shut up?

Lol Arien ! :)

Emirates and Qatar Airways ??? Dont be so mean to compare them.

Qatar airways is nowhere near Emirates.

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It Takes 72 Muscles to Frown...And Only 14 To Smile.

: ) Keep Smiling : )

I flew QA. Was disappointed and felt ripped off.

So now I fly Emirates on every available opportunity.

If people really, really didn't like Qatar Airways, they wouldn't fly with them.

agreed!

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I express myself through hyperactivity and disruption. I wanted to play rather than study.

Ahh.. Emirates is way better than QA.

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am still waiting for the guests where are they??

[img_assist|nid=73057|title=.|desc=|link=none|align=left|width=|height=0]

Sara, we done with QR ages ago ... nowadays most of the time we use Emirates or British Airways.

Kids issue aside, the service level of Qatar Airways - Ground staff is not up to for a compliment. Not only in the Priviledge club office, everywhere. I had a very bad time at the transit counter in the airport, and the mistake was done by their staff in the AIRPORT of origin - I did not even received an apology rather, when they finally arrange for hotel accommodation, after 24 hours, they pointedly told me that it is a favor. I made a complain, not even a reply. As for Manager, when I asked to see the airport Manager, she was like few meters away from the counter, she keep sending her trainee back and forth like a messenger. I had a Priviledge club - gold. Obviously now, I don't.

From then on, if i have other alternative, i travel other airline.

Breaking News:

Qatar Airways is crap.

People write this stuff here everyday.

Why do people keep flying with them, and then get surprised when they are disappointed?

Don't complain about them, fly with someone else who you like better.

Good for you!

I get fed up with others not looking after their children and expecting others to look after them...

a lot of education in the UK now is to make up for rubbish parenting.

If you dont want them and aren't prepared to look after them.... go and buy some Durex!!!!!!!!

.. I'm gonna ask for my boss to make a play area here in the office though.

Not for kids... but for meeeeeeeeeeeeee ;)

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... would you also want play areas in Banks, Q-Tel Offices, immigration department, Karama, etc. They all have numbered waiting too!

Just playing devils advocate.

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"If it ain't broke, don't fix it."

I would have been annoyed to see kids running around in that kind of environment..

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╬ Somebody's Heine' is crowdin' my icebox ╬

They are YOUR kids - you look after them - you play with them...

it is not the responsibility of others...

We know QA ground service at head office is akin to a North Korean gulag....

WE KNOW

but dont criticise others for not doing their job when you dont even look after your own children...

classy.nerd

I don't want to be rude to them. The reason for writting here is because i'm disappointed with QA. It's my first time getting such a bad treatment. I have actually wrote to thier customer service also...

rayyz

Do you know the Business and First Class lounge has a kids play area? As i told earlier i had to take the kids because there were no one around to take care of them! After the final one with the Arabic Lady, my husband took the kids to the car... Anyway Thank you so much for your suggestions and idea.

I have 44,000 miles and will use them soon. Just want to see if a single white guy gets any better treatment. If I do the management will be the first to know ;o)

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"If it ain't broke, don't fix it."

Dear Oryx

I know it's not a good place to take the kids and neither asking the staff to look after the kids. At least have a play area. The kids can be there playing. I brough along books and toys. But the kids time on all these things are so short. What else can the kids do? Sit like all of us one hour. Definetly not reasonable!

Dear baldrick2dogs

It's new office block open on the D Ring near the Mall roundabout.

CityGal & Intelligent

I agree with u. The office Near the Airport is the best. I have been there a few times and no complaints. Even to the old Privilege Club also, No complain.

The place to complain is not here. If it happens again, ask to see their manager. He'll be sat in an office somewhere at the back, oblivious to what is happening in the store front. If nobody tells him anything he assumes all is well and will continue like that.

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"If it ain't broke, don't fix it."

I will have to agree with Oryx on this. Why would you want to take your kids to an office? You have admitted it yourself that kids were running around and I am sure that is an understatement. If I was waiting with the Arab families as well, I'd have said the same thing.

Are you serious about having play area for kids at an office? I can hardly imagine what the scene would be like if all our clients brought in their kids along and we needed to dedicate an area from our office just for kids :)

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2900 QL Points

Way to go Ray!

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Da way i see it.......

Dis place is all about *RACISM*

Its everywhea here

In dat case, you shudnt haf been kind to her too!

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I express myself through hyperactivity and disruption. I wanted to play rather than study.

She is totally right. I had a similar experience myself couple of times. The staff is really non-cooperative at all. Most of the time the staff is on training even and they dont any thing. I dont know how come so called a 5 star airline keeps that kind of an image in the market.

Atleast they should welcome you with a smile and should show some interest to help you. Both of which is missing. I hate people who just go to work to get salaries. I hope some day some one takes notice of the counter staff attitude issue.

Regards,

Do you think that was a good place to take your kids?

did you take a toy with you for them...

your children look after them - instead of having them 'jumping around' non-play areas...

what a nightmare for the staff and other customers having your brats running ferral for an hour

But where is the office?

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"If it ain't broke, don't fix it."

I also having trouble with the lady staff there. She was so rude and a person like that should not sit on the frontline like that. I learned my lesson and would like to recommend you to deal with the HQ (near airport) next time. Their service there is much better.

at least do your job proper

They should home and sleep. Not spoiling other people's day....

I could have had a good and pleasant weekend. Just spoilt my Saturday afternoon by going there to collect some **** points

these people only work like donkeys and mules to get their salaries they dont love the job or have any interset in doing it

Naughty kids + Arrogant lady at counter + More arrogant intolerant elderly lady + an hour of waiting for some bullllshiitt points...........

It happends to everybody in life..