Skyfreight Forwarder - Qatar

rock_111
By rock_111

I sent boxes 3 months ago with this forwarder but until now still unreceived in the Philippines,I was really disappointed! Anyone who has the same experience with this forwarder?

By Noggie• 25 Aug 2015 13:15
Rating: 4/5
Noggie

Skyfreight sucks... I send a smart TV to the Philippines by sea cargo they told me it will take maximum 3 months but it's already 6 months it was not yet delivered to my family, I checked with skyfreight office and they told me that my cargo was included in the container which was held by customs authority because there were prohibited items found in that container.. Palusot...

By Noggie• 25 Aug 2015 13:15
Rating: 5/5
Noggie

Skyfreight sucks... I send a smart TV to the Philippines by sea cargo they told me it will take maximum 3 months but it's already 6 months it was not yet delivered to my family, I checked with skyfreight office and they told me that my cargo was included in the container which was held by customs authority because there were prohibited items found in that container.. Palusot...

By chazzy• 20 Mar 2013 11:04
chazzy

So skyfreight is really like that, so sad. I also had a bad experience with this forwarder as in the whole box was missing and take note its an air cargo. Same thing happened, I filled complain in their office and I listened to a loooong nonsense explanation and they really admit that my cargo was missing and they ask me to present all the receipt of the items in my box. And after you know what happen? NOTHING! this company is just good for nothing, nakakahiya mga pinoy pa naman ang owner. Ang galling nila magpaliwanag at mangako pero hanggang salita lang naman. OO nga pala skyfreight Qatar ano na nagyari sa box ko kinalumutan nyo nalang? ano na ang nangyari sa " Ang pumapasan ang syang nabibigatan? "

By chazzy• 20 Mar 2013 11:04
chazzy

So skyfreight is really like that, so sad. I also had a bad experience with this forwarder as in the whole box was missing and take note its an air cargo. Same thing happened, I filled complain in their office and I listened to a loooong nonsense explanation and they really admit that my cargo was missing and they ask me to present all the receipt of the items in my box. And after you know what happen? NOTHING! this company is just good for nothing, nakakahiya mga pinoy pa naman ang owner. Ang galling nila magpaliwanag at mangako pero hanggang salita lang naman. OO nga pala skyfreight Qatar ano na nagyari sa box ko kinalumutan nyo nalang? ano na ang nangyari sa " Ang pumapasan ang syang nabibigatan? "

By PulatAsul• 27 Nov 2012 10:28
Rating: 4/5
PulatAsul

I consider SkyFreight here in Qatar same as in Al Khobar, KSA. They deliver well and my stuffs were received by my family in Cavite all in good shape and condition. There's just one thing I did not like about buying in advance their boxes, which were supposedly to be deducted from the final amount when you ship them already. The costs were not deducted and even mentioned that there was already an increase in both rates and boxes' cost. I did not like it but I guess the cost involved was covered by their service to my stuffs.

By em-em• 14 Nov 2012 15:02
em-em

i experienced the same.. what to do..ganyan sila

By em-em• 14 Nov 2012 15:02
em-em

i experienced the same.. what to do..ganyan sila

By D_Qatar• 29 Sep 2012 17:54
D_Qatar

I don't want to be mad but it's to much its almost 3 months yet my package is still undelivered to my family. I call several times and they are providing me different info (i.e my package will arrive Sept 3, then after my package is for clearing with customs, the next time my package will arrive on Sept 29?).I called few minutes ago it seems I am not a customer because the person who answered the phone really don't know the word "CUSTOMER SERVICE" he is indeed raising his voice as if he is angry at me and he is telling me to call their Philippines office to make follow-up. If I only knew that your service really sucks I wouldn't had recommend your company to my friend. Too bad as he is already on vacation now and is coming back to Doha after 2 weeks yet his package is still undelivered...

By rashnhel• 23 Mar 2012 10:06
rashnhel

i dont think it is...i had bad experience happened recently due to the delay of the arrival of my luggage and to think they are the one who gets angry when i confronted them regarding that matter...my friend as well blamed on me why did i send it through skyfreight since he had a very bad experience as well when his luggage arrived on his hometown it's already open and some of his belongings missing...customer service is not good!

By rashnhel• 23 Mar 2012 10:05
rashnhel

i dont think it is...i had bad experience happened recently due to the delay of the arrival of my luggage and to think they are the one who gets angry when i confronted them regarding that matter...my friend as well blamed on me why did i send it through skyfreight since he had a very bad experience as well when his luggage arrived on his hometown it's already open and some of his belongings missing...customer service is not good!

By rashnhel• 23 Mar 2012 10:05
rashnhel

i dont think it is...i had bad experience happened recently due to the delay of the arrival of my luggage and to think they are the one who gets angry when i confronted them regarding that matter...my friend as well blamed on me why did i send it through skyfreight since he had a very bad experience as well when his luggage arrived on his hometown it's already open and some of his belongings missing...customer service is not good!

By rashnhel• 23 Mar 2012 09:58
rashnhel

i also had a very bad experience with skyfreight recently, it's just like they were the one who is angry when i confront them regarding the delay of my luggage instead of asking to be sorry but what they do they have also to raise their voice at you to think we are the customer and it is our right to ask from them what's going on...my other friend as well blamed me why did i send my luggage to them since he experienced before that his luggage has been damaged already some of his belongings gone...

By rashnhel• 23 Mar 2012 09:58
rashnhel

i also had a very bad experience with skyfreight recently, it's just like they were the one who is angry when i confront them regarding the delay of my luggage instead of asking to be sorry but what they do they have also to raise their voice at you to think we are the customer and it is our right to ask from them what's going on...my other friend as well blamed me why did i send my luggage to them since he experienced before that his luggage has been damaged already some of his belongings gone...

By rashnhel• 23 Mar 2012 09:58
rashnhel

i also had a very bad experience with skyfreight recently, it's just like they were the one who is angry when i confront them regarding the delay of my luggage instead of asking to be sorry but what they do they have also to raise their voice at you to think we are the customer and it is our right to ask from them what's going on...my other friend as well blamed me why did i send my luggage to them since he experienced before that his luggage has been damaged already some of his belongings gone...

By RADIUS• 21 Feb 2012 07:40
RADIUS

He is hesitant to call you coz of your 7 diget # :)

By SFGQatar• 2 Mar 2009 10:38
SFGQatar

Hi Sir....we are still waiting for your call to resolve the issue you have raised, please call us NOW or else we assume that your problem has been resolved or I hope you would not mind you are just trying to create an issue which nobody can resolve except you. Thank you QaPamilya

By SFGQatar• 19 Feb 2009 23:09
SFGQatar

Hi Rock, please contact our office NOW without any delay and we will NOT only re-solve the problem BUT we will try our best NOT to happen again. Please call NOW at tel. 4989319

Please do remember 'kung sino ang nagpapasan ay siyang nabibigatan'.

By lanski_7• 19 Jan 2009 15:20
lanski_7

I suggest you should mention here the details of your cargo like the receipt # and where it is headed?? How does the reader know that you are really a customer or just one of their competitor/s?? I'm not being like a devils advocate. But you know how stiff the competition now a days when it comes to cargo. Some competitors does this strategies just to let down one company, and it is unfair. Let's be sport!

Sorry but, I've been sending my cargos to sky freight since I was in jeddah,. Delays happend to all cargo companies due to unavoidable circumstances. If you need help about your cargo, I give you my contact person. Ok?! Goodluck!

By rock_111• 10 Jan 2009 19:21
rock_111

Thx tess, but damaged has been done. Been trying to follow up with Skyfreight Qatar everyday but to no avail they told us that it was delivered to a wrong consignee. I follow up yesterday they said it still in there warehouse undelivered. I don't know what really going on and the real story. You are right caliph, I shall wait for another 3 months. It really sucks!!!

By anonymous• 10 Jan 2009 11:15
anonymous

Tell me the details. I know someone personally from Skyfreight.

By caliph• 10 Jan 2009 09:05
caliph

first timer... poor you..

i feel sorry for u, wait for another 3 months it will reach safely your home...

By da_ruru• 10 Jan 2009 05:11
Rating: 5/5
da_ruru

It's a reliable forwarder. When I exited KSA 3 years ago, I chose 3 forwarders to ship my things to the Philippines and Skyfreight was one of them. My things with Skyfreight arrived in Manila after 3 weeks, much earlier than the others. Maybe you should consider the change of routes that vessels are taking nowadays. I think they are taking much longer routes to avoid the pirates in the Gulf of Aden. Forwarders have no control over the vessels that carry their cargo. Forwarders definitely don't own the vessels so if the vessel decided to dock for a month (unscheduled) in another country then your packages will be stuck with it. But it will arrive... for SURE. Unless the ship has already arrived in the Philippines and your packages has not reached its destination, then that is another story.

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