Le Notre Villagio
I can't understand them. First I went there with expatwoman.com crowd for their weekly coffee. Because so many of us (about 20 ladies), we want to combine the table. They restaurant say 'no'. Eventhough after the ladies who in charge with EW crowd talking to the manager (telling them that these ladies will be visiting them weekly, their venue will be advertised on the website), they still wont entertain us as customer. In the end EW now moved their weekly venue to another coffee somewhere else in Villagio.
Today I went with my filipina girlfriends crowd. There were over 10 of us (it was somebody's birthday).Same thing requested by the birthday girl, connecting the table so all of us can sit together. Same thing happening, they said 'no'. One of my girlfriend who her husband is a chief executive for Ramada Hotel tried to talk nicely to the restaurant manager. She brought up about 'customer service' issues , and I dont think from the look for the manager he bother with that.
The birthday girl not very happy, I told her dont take it seriously (these things are common in Qatar, customer service and all that) ... on next birthday celebration we just have to go somewhere else.
Does anybody know what service is of all your people with your comments.I have been in the Hotelbusiness for over 40 years and 12 of them in qatar.In any good restaurant arounf the world you do not movwe tables and i'm sure most of your people don't even know what good food is,so get a grip of yourself and stop bitching.
i love lebanese !
:)
i don't think the owner knows. some managers are good some are not. just don't give the tip to the manager. they will just put it in their pocket especially haytham
in this forum...As we may get sued...
Or QL coukld get sued...Vegas out
You can't teach experience...
You right there Vegas..heard a lot story about food going back and coming back even worse.
A friend told me that some of the restaurants dont want to mention here actually served the left over fries from the first customer to the next, because it was their restaurant policy..#
SO Vegas your spot on mate..
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HE WHO DARES WINS
You can't teach experience...
Hope people get the result for whatever they trying to achieve by complaining here ...
And I really do hope the restaurant will improve after the complain here in Qatarliving ...
Insya Allah ....
If people are too weak to stand up to bad service it will never improve.
I can understand some people though, being too scared to complain about bad services and need to vent the frustation elsewhere.
Xena : Long time no see :) x
last year when we went there for one of the Pet Group coffee mornings. The manager basically refused to get a table for us for about 15 people in the smoking section. He was very rude about it too.
Must be the same manager, just changed shops.
"if you don't like the heat... get out of the kitchen... but stop trying to fan the flames before you leave... it will burn you on the a** as you go through the doorway...." ME
visit www.qaws.org
somebody must be enjoying bashing other people ..... It always make that person happy, I guess...why can't we all live in peace ..... by forget and forgive ....
oh boy. dont tell me you're bashing lebanese again :(
i know about that but for me everybody they can be right and they can be wrong ............ so everybody have their own right to do whatever they want in this world ...
and I always believe ..........
THERE ALWAYS TWO SIDE OF STORY ......
Might have to go there and build a table fort... one thing i do miss about being a kid
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Perhaps they are staying true to their Parisian roots? It's very hard to find cafes in Paris that allow you to move tables to accomodate larger groups, at least that was my experience.
To be fair, it could be that because Le Notre is a franchise, there may be a rule that says that tables cannot be moved from their set positions, as a way of keeping all the restaurants looking the same.
However, if this were the reason then management should have politely apoligised that they are unable to. Instead it just sounds more like management are twats.
I'll add it to my black list!
I love Le Notre - only ever had great food and good service there, both branches. However, I have to agree it's stupid to turn away customers and refuse to combine tables. Doesn't make sense at all. so not surprised you were pissed off Novita77.
I had similar experience at Bentley's in Ramada couple of weekends ago - they will only have max 6 people per table. We did know that, and chanced our arm and asked if we could bring 2 extra friends and put a chair at either end of the table, but they were totally adamant and refused, even tho there was enough room. That was their policy and we had to stick with it. One of our friends who was with us and is manager of a big hotel here was horrified by this - in his place, customer satisfaction is top of the list. Was a great meal by the way!
For those of you without children, you are missing out on a world of pleasure.
The last time we went to Le Notre (not Villaggio, the one at Ramada Lights), my boy ate a plateful of salad then simultaneously vomited and shat himself.
We have not returned.
no more endorsements from QL for Cafe Le Notre? he!he!
Well, some people might not know how effective QL opinions could become sometimes. Btw, why they refused to let your group combined tables? It's pretty unusual for them, huh?
"I do live by the motto that pessimists are usually right, but all the great change in history was done by optimists" -Thomas Friedman
nope i just saw the coffee shop when i went in the center mall, its not crowded and maybe its not seen by other people because theres another coffee shop at the front of the mall named coffee beanery. so maybe if you want quiet time or with friends its better to go there.
Indorachel..have you heard the expression the customer is always right?
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HE WHO DARES WINS
i like ur point samael .....
No need to complain just do it ...
To be honest nine times out of ten if you just move the damn tables and sit down, they don't do much.
"sir, you cannot move these table"
"hey numpty, i believe i have just proven you wrong... Now bring me a menu please."
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Novi haven't we had these same experiences when we went on the QL gatherings to Souq waqif and we left from those coffee shops happened twice from what I remember at Al Bandar and another place as well...
These things are just some strange policy set by the owners or managers of the places, I guess they have so many customers it doesn't matter to them if few people decide not to go back...
morning Novi ..
calm down .. they don't worth a white hair :P
they may have good food, which i always take away and enjoy eating in my place with as many joined tables and crowd as i like .. but thats strange restaurants managers behavior i had exactly the same experience with another restaurant .. we were a group of around 12 persons .. we asked them to join tables they apologozed and said we can give u 2 tables each for 6 persons .. we asked that these 2 tables be close to each other ,, and be joined .. they said NO .. so did we .. we said NO and left
cheers
They spread the water like moses for a white guy
Only kidding but never had such issues anywhere here...
I mean don' they want your businesss???
You can't teach experience...
FORGET AND FORGIVE .........
That's my motto ...if restaurant treat u bad according to your standard ...either forget and forgive or just dont just entertain them at all ....as simple as that ...Did u gain from by putting people down ??? If you do feel good about putting people down that's good for you.....
Everything about
BLACK or WHITE , YES or NO ....
COME or NOT COME ...is all everybody choice .........
Im sure right know they thankful to you for your advertisement here ...... even thou is bad according to you, but in Publicity ,
BAD ADVERTISEMENT CAN BE GOOD ADVERTISING ......
Yeah that coffee shop on the right of Jumbo is actually a little unknown jewel.
Good food and coffee/tea
good service
nice atmosphere
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Why would a business owner say "no" to revenue, especially if would be a weekly deal?!
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Veni, Vedi, Visa! ~ I came, I saw, I shopped!
:) they must do something...
if they have policy like that, i think they should change it. or else they will loss their customers.
hi...gab, get well soon.
omg, our sales will be going down. lenotre is one of our costumer...they need to take action. lol
chef_leo, you working for that cafe? :P
have you tried the coffee shop inside the center near jumbo electronic store, near ramada?? they have this good ambiance and coffee is also good. and have the ZEN type of feeling when you meet up some friends. its not crowded and can socialize better.
UKEng, either way i will eat somewhere else next time :)
I think that part Villagio has its own rules, like you can take trollies beyond that cafe.
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HE WHO DARES WINS
UKEng, my asian girlfriends said that because we looks asian they dont entertain us. I told them that when i come with 'white girlfriends' they also did not entertain us.
Either the manager fault or thats the restaurant policy ...
Cheers, Novi.
gabriela, hope you feeling better and maybe see you at TLG?
And I thought I was getting all the bad Lebanese..Guess these guys just dont understand what customer service means.. I bet he would not treat a local that..or would he?
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HE WHO DARES WINS
I just stayed at home, I'm not feeling well. I have a really bad cold.
gabriela ! where were you today? :)
Novi, Some of the restaurant managers here in Doha don't know what is "Customer service"
it is most probably him chinitasai ... thank you for the offer about talking to him. Then what? he inviting us for free meal in his place because my friend so upset? :) I dont think so ...
I am curious if the owner of LaNotre knows what his staff is doing. I often go to the top and many times they are not aware of what is happening. Maybe their managers are getting too big for their britches so to speak.
i have one friend in Le notre...
he told me his the manager ( Haytham - he's name)...
if he's the guy your talking about...
i will talk to him if u want? :)
yes PM ... I love PQ too ... i am their regular customer. I know the staffs member name by heart.
I go there often with my girlfriends, and sometimes just quiet morning for breakfast alone.
Guess no more Le Notre for me and will not recommend to anyone who want to bring a big crowd there :)
Heero, yes I had my tomato problem a while back ... and never touch that place ever since.
I will recommended Le Pain Quotidien at Villagio though ... great manager (Mr.Abdallah) and great waiter and waitress. He do everything I asked when I bring my mums coffee morning few months back (about 35 of us turn up).
Genesis, we went to Paris last summer, i saw Le Notre somewhere from the top our open double decker bus tour. But never actually tried it myself in Paris.
I never asked the Le Notre's manager nationality, but i am 99,9 percents sure that he is Lebanese
And btw ... since i dont speak French, what is "LADUREE"?
So this means let's boycott Villagio. LOL
"Everything in this book may be wrong." Illusions: The Adventures of The Reluctant Messiah by Richard Bach
Don't bother your self. Le notre is nothing but an unknown cafe in Paris that tries to imitate Laduree.
I bet if you were Lebanese, they'd combined your table ;)
PM ... I dont think they like more 'revenue' coming to the establishment.