Excellent Customer Service!

mlasrado
By mlasrado

Recently i shopped at Jarir Bookstore to pick up a laptop bag. I was looking for a particular style, but coudlnt find none. Upon asking the salesman, he bought to my notice that it was out of stock and would take 2-3 days for new stock to be delivered. I asked him if he can let me know when the stock arrives. He took down my number and told me that he would contact me.But i felt its useless to have hope that he would actually call me...
To my surprise, he did called and tell me that the stock has arrived. I was so happy:)
Appreciate the interest to serve its customers!!!
Good job and keep it up!!!!

By mlasrado• 27 Apr 2009 11:16
mlasrado

well kiwi, i personally like to appreciate people who do their work. We all know our jobs, but what counts is whether we do it!

You shudnt be commenting when your view is totally out of the way...

By anonymous• 25 Apr 2009 14:04
anonymous

excellent service..they only want u come back

By treysdad• 25 Apr 2009 13:59
Rating: 2/5
treysdad

We were in a supermarket last Thursday. When we were paying a sale package on 2 shampoo bottles (400ml each), the machine on the counter flagged "item not found".

She called on the supervisor to find the price of the item.

We waited for about 20 minutes (becoming frustrated for waiting).

Finally the supervisor came and he said sorry they could not find the price. BUT for making us wait a long time, he gave the items to us FOR FREE! (I think that is excellent service)

By kiwipaula• 25 Apr 2009 13:01
kiwipaula

Good on you mlasrado for pointing out exceptional customer service.

Isn't it funny? Some guy just does his job and it is considered exceptional!

By agent_nur67• 20 Apr 2009 16:02
Rating: 3/5
agent_nur67

very good!!!... got the same story... i returned a shoe rack that I purchased from Home Center -Centerpoint... because of some missing screw...

they told me that they will call me tommorow... and will advise if they have still the same item, else, I could change it for other item...

they called up after 3 hours...! got my new shoe rack.. with complete set of screw...

magnifico!

By anonymous• 20 Apr 2009 15:40
Rating: 4/5
anonymous

thats a business and they are salesmen programmed to close a deal to someone..

MyHotComments

By Snowstorm• 20 Apr 2009 15:20
Snowstorm

Visit my photo blog @

http://my-photos-album.blogspot.com/

YOU DONT KNOW ME, DONT EVEN TRY !!!

By mlasrado• 20 Apr 2009 14:51
mlasrado

Your right nadz! I would also stress that the other salesmen showed the 'ready to help'attitude.

By kinimoto• 20 Apr 2009 14:11
Rating: 2/5
kinimoto

Good thing, too much of negative vibes here. It's bad for QL.

"I don't go back on my words, that's my way of ninja"

By nadzmyrah• 20 Apr 2009 13:36
nadzmyrah

It could be something small, but in a customer's eyes, it could be reason to always come back.

By nadzmyrah• 20 Apr 2009 13:30
nadzmyrah

:-)

By smoke• 20 Apr 2009 13:04
smoke

I'm just saying! Look even Rizks prooved my point :p

Good Fortune always comes knocking at your door...when you are sh*tting in the toilet!! :)

_[]~SMoKE~[]_

 

By anonymous• 20 Apr 2009 13:03
Rating: 3/5
anonymous

Maybe he is gay...he might call again to check out "if the bag you bought is giving any problems"...lol

By Rizks• 20 Apr 2009 12:55
Rating: 4/5
Rizks

I too gave my contact number with my passport size pic to the salesman at Lulu Hypermarket and told him to call me if i won tat Landcruiser in the Raffle draw....

But till date no calls, mail,fax, telegram or telex from HIM...:(

By bint_maldeni• 20 Apr 2009 12:53
bint_maldeni

dont put too much color in it!!!

By smoke• 20 Apr 2009 12:51
smoke

OR is it possible you are just a pretty lass and now he has your number? Something to think about :p

Good Fortune always comes knocking at your door...when you are sh*tting in the toilet!! :)

_[]~SMoKE~[]_

 

By baldrick2dogs• 20 Apr 2009 12:46
baldrick2dogs

Finally!

By Mandilulur• 20 Apr 2009 12:45
Mandilulur

Hooray, score one for the good guys!

Mandi

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