Complaint at QTEL

By jango •

Are there any alternative ways to lodge complaint at QTEL except calling 111 or 115. My internet and landline phones are not working since 11/12/09. Several times I called those nos but could not reach to customer care executives. Only automated recorded voice played every time. Please help.

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7 comments Sort by rating

By nadir_saleem004• 21 Dec 2009 12:30

Rating: 5/5

Go to their Office and complain...

By anonymous• 21 Dec 2009 10:43

Rating: 2/5

I heard Qtel giving good customer care now as they have good competitor here.

By mjamille28• 21 Dec 2009 07:46

Rating: 3/5

visit their shop, you can complain there..

By _noms_• 21 Dec 2009 06:48

Rating: 3/5

the most effectively will be if u urslf get in the main Qtel Office & speak to the concerned Division Director/Manager.

By Scorpion Faruk• 20 Dec 2009 23:07

Rating: 5/5

call 111 and wait until the customer service guy attends you. Last month the same thing happened to me and I waited for 50 minutes to get the service guy online. There is no other option. (tip: call 111, put it on speakerphone and continue your work until he attends your call)

By Ice Maiden• 20 Dec 2009 23:01

Rating: 5/5

Best option would be to personally go down to any Qtel outlet near your home & make a formal complaint.

By GodFather.• 20 Dec 2009 22:53

write to the manager. Go to any Qtel shop and get the address. or try their website to see if they have any email you can write to..

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Complaint at QTEL

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