dell laptop charger plugged in but not charging - Pls Help

ryhana muneer
By ryhana muneer

Dears,

we bought a dell laptop 8 months back. now we are facing Problem with it.I have only used the laptop when it has been plugged in but the battery charge is slowly going down and is now showing only 3% charge.

The battery icon says - 'plugged in, not charging'

Can anyone will advise us to solve this problem.

Thanks in Advance

By i2q• 23 Dec 2009 13:14
i2q

I had same problem with my HP notebook and after a few trips to the service center the problem persisted, they said its a software problem with Vista. After a lot of googling this is what worked for me:

1.Click Start and type device in the search field, then select Device Manager .

2.Expand the Batteries category.

3.Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall .

WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.

4.On the Device Manager taskbar, click Scan for hardware changes .

Alternately, select Action > Scan for hardware changes .

Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. The notebook should now indicate that the battery is charging."

By anonymous• 23 Dec 2009 12:39
anonymous

Hi,

Remove the battery and put back in again and check if it shows some charging inside I mean more before removing you saw. If it's showing more then you can plug in the charger and see whether its get charge or not.

2nd are u able to work when you pluged in the charger?

If it's in guarantee then no need to panik call them or visit them.

All Laptop always having some probs, I have HP and some time finger touch button got stuck so I just remove battery and put back in & it deos work.

By narinder• 23 Dec 2009 12:37
narinder

Hello,

Please do the following steps:

1) Remove the battery, check the ac adapter pin. Plug only ac adapter to the laptop and check if laptop powers on only on AC-Adapter.

2) If laptop powers on using only AC adapter-shut down the system, plug in the battery. Go-To the BIOS by using F2 key while the system startup and check if the Adapter is listed in the BIOS (It will be listed as 60W/90W or according to the model of the adapter).

3) If the adapter is not listed in the BIOS, you can try updating the BIOS by downloading the latest BIOS updates from www.support.dell.com. While updating the BIOS ensure that both battery and AC adapter are plugged-in.

4) If the problem persists, please replace the AC adapter. As it is 8 months old, it is under warranty.

Best of Luck!

By Colt45• 23 Dec 2009 11:49
Colt45

Yeah this is a persistent problem with DELL laptops, especially the ones bought from the US. I bought 2 for my friends and they both had the same problem. One had to even replace his charger once, coz it stopped working. If you contact DELL support here, they will tell you to replace the motherboard or some tech jazz like that... seek professional advice.

By DukebluedeviL• 23 Dec 2009 11:45
DukebluedeviL

Original battery of Dell laptops cost 600+QR.

Original Charger cost 500+QR.

You can check at Sofitel if they have cheaper price.

But I believe he problem is on the battery.

Good luck!

By ryhana muneer• 23 Dec 2009 11:27
ryhana muneer

Dear Friend Rasheed,

Thanks for your advice.

I tried your advice but no success..

Why the Dell laptop having always Pblm.

we faced another pblm (CD complaint) before with the same laptop.

I need to suggest one thing to all my friends that if you are planning to buy a laptop, don't search for dell...

By anonymous• 23 Dec 2009 11:19
anonymous

Did u turn on the switch after pluged ?

By ryhana muneer• 23 Dec 2009 11:03
ryhana muneer

Dear Hasan,

Thanks for your Advise..

Is there any other chance to solve this problem?

Do you have any idea about the rate?

How much will be the cost for a new charcher?

Regards

By troobion• 23 Dec 2009 10:39
troobion

it happens in all dell laptop

By rasheed28• 23 Dec 2009 10:38
rasheed28

Dear Friend,

remove the battery from your Laptop & fix properly and try to charge without ON the laptop for a while.

Hope this will work

By rasheed28• 23 Dec 2009 10:34
rasheed28

Remove Battery from your Laptop & fix battery properly and try to charge again without ON the Laptop for a while.

Hope it will work

By Hasan Shaikh• 23 Dec 2009 10:32
Hasan Shaikh

The battery needs to be replaced.

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