I have the showtime service, since monday i can't see playhouse disney or history, can anyone help me?
By suramericana •
Missing channels in orbit show time services, i can see the other channels, but lose some of them in an entire band of my satellite!
Call the number on the screen (think it's a UAE number) and they will arrange for someone to come out within 3 days to fit a larger dish. The same thing happened to me and it's becuase these channels are on a low band width and you need to have the large dish to receive them all the time. They won't charge you anything to install the new dish and set it up and it takes them less then half an hour.
Well, i reboot the decoder after that I reset it, erase all the channel and charge it again, but the frecuency for playhouse disney and history is empty, i mean the satellite said no signal for these frecuency...
This may sound obvious but have you tried re-scanning all the channels or switching the receiver off, unplugging it and then plugging it in and switching it on again or resetting the receiver?
call them they will come and fix it with out any charges.