I bought a Sony LCD Model: BX32, 32" on the 9th September 2010. But now I want to change it and buy a 40" Sony LCD. I have the receipt. Is it possible to return the 32" and buy the 40" LCD?
I could change the 32" and bring home the 40"... Man it does make a difference!!
And for the exchange part, the guys were really patient to check that no major thing was damaged... The packet containing the manual was torn but they accepted it saying that it didnt matter... I even suggested that they can keep the new manual from the 40" as they are the same, but they didn't...
So if something can be repacked decently and no major harm is done, its easy to do exchange from LuLu :D
there's no harm in trying to go at lulu and ask them, as long as the packaging are still complete and not damaged,anyway it's only 5 days now so hurry up...
no, once you purchase the tv without any defects. you are bound to agree of what you purchase. but still lulu have the right to decline your request, that items is displayed by authorised dealer of sony that is 51 east, both of them have terms of agreement. this is what i think.
As long as you still have the receipt and original packaging you should not have an issue. There is a new policy in effect from the Ministry of Business & Trade where consumers are now allowed to return/exchange.
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I could change the 32" and bring home the 40"... Man it does make a difference!!
And for the exchange part, the guys were really patient to check that no major thing was damaged... The packet containing the manual was torn but they accepted it saying that it didnt matter... I even suggested that they can keep the new manual from the 40" as they are the same, but they didn't...
So if something can be repacked decently and no major harm is done, its easy to do exchange from LuLu :D
there's no harm in trying to go at lulu and ask them, as long as the packaging are still complete and not damaged,anyway it's only 5 days now so hurry up...
no, once you purchase the tv without any defects. you are bound to agree of what you purchase. but still lulu have the right to decline your request, that items is displayed by authorised dealer of sony that is 51 east, both of them have terms of agreement. this is what i think.
i guess lulu has no exchange policy on electronics and it is mentioned on receipt i guess as well.
As long as you still have the receipt and original packaging you should not have an issue. There is a new policy in effect from the Ministry of Business & Trade where consumers are now allowed to return/exchange.