Glam & Glitz fooling customers-Bad Service
I had purchased a HOT STONE BODY massage from GLAM & GLITZ for my wife and the experience was really bad. In-fact worse.
Its not the 1st time, has happened to few other ppl whom i know.
They offer your a 1 hr massage and take the payment. Then later when you are in for the massage session, they just massage you for 30 min and leave.
That too when we ask them to complete the 1Hr body massage, they disagreed to it by giving their stupid reasons.
And that too the massage was one of the worst massage my wife ever experienced in life till date.
It also applies the same with their other facial & body care services.
So kindly beware!!!
Dear Sir, we understand your complaint, and want to apologize for your experience. We would be the first to admit that we have made errors in the past. Your complaint dates back to our first year of business, when we were using online deals to get attention and build a new clientele. Being new in the industry, we have learnt from our mistakes, and we try our best to make up for the past. Since your complaint we have made many policy changes, hired new staff, created a new website, renovated the spa, and most importantly stopped the practice of pre paid service. Now we try our best to make our clients happy, and we will not let them pay unless they are completely satisfied with our service.