Need Advise Please! Urgent :(

Dear All,

My friend came in Qatar under VISIT VISA (Sponsored by his Husband).After almost 5months and 2weeks in Qatar,she found a job and had worked in a certain company and they promised to sponsor her before her Visa will expire, but suddenly they weren't able to change her sponsor on time until it got expired.She keeps on teeling the company manager to fix everything as too much penalties will be incurred.Company managaer said to her not to worry as they will be responsible for the Penalties(they will pay for it).Until Now, her Visa is expired for 6months now. She happened to have accepted to another company and willing to sponsor her,provided she will settle her penalties. So now, they went to Immigration to pay for the Penalties,& after waiting,Immigration staff said they just come back the next day as the Captain who will sign the paper is not in the Office.So they comeback next day,staff said to her,that her passport had already been forwarded to CID. Now, we need your advice regarding this problem.What are the necessary process or procedures they need to do in order to settle the penalties & change her sposorship to the New company she had worked with.Please.Please Need your advice everyone. :(