Commercial Bank hold my money

sazz
By sazz

My friend transfered some money to my Commercial Bank account from Mashreq Bank Qatar through online on 8th march 2014 and gave me the swift copy but not yet credited to my account, I called to customer ctr many time and they telling, Mashreq bank didn't mentioned for what purpose they send, later he gone to mashreq bank and updated the purpose, but not yet credited it.. 

By sazz• 29 Mar 2014 11:42
sazz

Thanks for Supporting... and I got money last Thursday ( 27.03.2014)

By iamjoymathai• 28 Mar 2014 14:52
Rating: 5/5
iamjoymathai

Please do not solve such issues by emails and telephones. Go to the deposited branch with proof of transfer and talk to the Manager ( not to the relationship managers) and if you insist they will solve within 1 hour. at least you know when the problem will be solved.

By sazz• 27 Mar 2014 08:18
sazz

yes I complained through face book also after that only got call and told reason not mention the purposes of transfer but

By Molten Metal• 27 Mar 2014 07:14
Rating: 5/5
Molten Metal

Avoid online transactions ..... not reliable ........ danger of loosing money also .....

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Thu , 27.03.2014 , 07.15 hrs ................................................................................................

By sarathbp• 26 Mar 2014 17:25
Rating: 5/5
sarathbp

if it is not working, make a complaint on their facebook page. I did it on DOha bank, immediatly i got a call from manager and within 2 hour my issue resolved.

By sazz• 26 Mar 2014 17:13
sazz

Thanks

By Enigma• 26 Mar 2014 16:55
Rating: 5/5
Enigma

Goto your branch with copy swift. Talk to branch manager. No valid reason to hold money it will solve instanly.

By sazz• 26 Mar 2014 16:37
sazz

They are telling excuses.. will check and call you ... give me some more time.. where can i complaint about it..

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