Short description of my blackberry Z10 problem (my mobile no is 66414621)
Dears
I have the blackberry recently I update that one to blackberry desktop manager ones its updating time I removed the data cable after that my phone is stuck then I connect the cable it download the full software and its extract the software.
When extracting time it will show cannot communicate with the device then I do this update with the web site in blackberry the same error I face and my blackberry device shown if I connect my blackberry device to my machine it shown some blackberry error massage. After that I read about the autoloaders in the internet I go that way to install the software there for I use these devices for to autoloader
1. SIC Multiwipe_1.3
2. Autoload-STL-100-1-10.3.1.634
After that also I didn’t find any display image if I connect my phone to my computer the red led blinking only the display is off nothing shown
If anyone knows the solution of this problem please help to solve this
i already try it but that also get same error the unspecified error in when the software extracting time
Mafas217,
Try to install blackberry link in ur pc and attach ur z10.