Description

POSITION PURPOSE:

 

Solicit new business in transient/corporate and groups that enables the hotel to meet and/or exceed revenue goals in rooms and food and beverage.

 

ESSENTIAL FUNCTIONS

 

AVERAGE %

Of TIME

  75%               Solicit new and existing accounts to meet/exceed revenue goals through Face to face sales calls, telephone solicitation, outside sales calls, site inspections, entertainment and written communication.

  10%               Prepare correspondence to customers, internal booking reports and file maintenance.

  05%               Support & guide other sales associates as the case of Sales Executive

  05%               Work with other departments within the hotel to provide quality service to customers.

  05%               Develop/maintain knowledge of market trends, competition and customers.

OTHER:

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.  Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

 

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.  In addition, attendance at all scheduled training sessions and meetings is required.

 

Upon employment, all employees are required to fully comply with the company/hotel rules and regulations for the safe and effective operation of the hotel’s facilities.  Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS:

 

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

 

• Close Coordination with other team members.
• Weekly entertainment of key and potential accounts (Minimum of 3 clients per week).
• Professionally represent the hotel in community and industry organizations and events.
• Participate as team player with all departments.

• Assist with reports and/or competition data collection.
• Perform other duties/shifts and responsibilities as directed by immediate supervisor or Manager

 

Specific Job Knowledge, Skills & Abilities:

 

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Credibility and accuracy at all times.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.  
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.  There is minimal direct supervision.
• Knowledge of all departments of hotel.
• Ability to communicate customer needs and resolve complaints independently.
• Ability to establish and master goals.
• Ability to identify and develop accounts.
• Ability to act independently with minimal or no supervision.
• Must possess basic computational ability.  
• Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel and Opera.
• Math skills, as well as budgetary analysis capabilities required.

 

Supervision exercised:

None

Supervision received:

Sales & Marketing Manager

 

Information

Desired Skills & Experience

QUALIFICATION STANDARDS Education: A Diploma or a Bachelor’s Degree or equivalent education/experience required. Experience: A minimum of one year of employment in a related position is required. Grooming: All employees must maintain a neat, clean and well-groomed appearance per Sapphire standards. Licenses or Certificates: Holder of valid Qatari Deriving License

Location

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