Description
I am actively looking for a new opportunity as:
CAFM Planner/CMMS/Admin Assistant/Helpdesk Operator CAFM/Secretary/ Data Entry Operator/ Office Staff/ Office Clerk/ HR Associate/ Front Desk Officer/ Receptionist// Customer Service Representative/ Facilities Management
My name is Richard Policarpio, Filipino Male with Bachelor’s Degree, With over 10 years of experience in Facilities Management in Qatar, Knowledgeable in using various CAFM systems like FSI Concept Evolution, Archibus Marafiq, QFM and SRMS. Excellent in English, (Read, Write, Speak) having good knowledge of Microsoft Office package.
With Working visa + transferrable NOC
Email address: [email protected]
Mobile number: 3131-1880
Please see below work experiences:
EMPLOYMENT HISTORY
SNC-LAVALIN PROFAC GULF MANAGEMENT (Facilities Management)
P.O. Box 45592
Doha, Qatar
Position : CAFM Planner /Helpdesk & Admin
Projects : Qatar Foundation – DCI & Education City Stadium (ECST)
: Ministry of Education & Higher Education (MOE & MOEHE)
: Al Rayyan Village / Nour Al Waab Village / Janayin Al Waab Village Gate 1 & 2 / Al Waab Compound 1 / Al Waab Commercial Buildings / Doha Academy / Aberdeen University / Pearl Qatar / Novo Cinema, Doha Oasis, Musheireb Projects, etc.
Industry : Operation & Facilities Management
Duration : November 10, 2019 to Present
- Supporting tenants/residents by providing helpful information, answering questions, and responding to complaints.
- Handle incoming calls and manage outgoing calls as required.
- Work closely with Contract/Facilities Managers to develop and enhance the quality of service and reporting processes.
- Carry out monitoring of CAFM system (QFM) data to ensure that service requests have been accurately created, assigned, prioritized and categorized.
- Generating the service events or work orders and tracking their completion.
- Using Computer-Aided Facility Management - CAFM (FSI Concept Evolution – being used by MOE- MOEHE) in monitoring, dispatching & reporting of work orders.
- Uploading & Estimating RFE using the ARCHIBUS Marafiq - CAFM System being used by Qatar Foundation.
- Creating Permit to Work or PTW for On-demand requests or CM & PPM, tracking its status until it become ISSUED, printing and giving it to the Maintenance Supervisor/ Foreman up to their technicians.
- Preparing daily reports for the status of corrective maintenance (CM) & planned preventive maintenance (PPM) dashboard and monitor it to make sure that target KPI will be achieved.
PSC TRADING AND CONTRACTING W.L.L.
P.O. Box 9357
Doha, Qatar
Position : Administrative Officer / Secretary / Storekeeper
Project : Al Bayt Stadium, Al Khor City (770 Million Euros)
Industry : MEP, Construction
Duration : November 2017 to August 2018/ March 2019 to June 2019
- Monitors the receipt, control and distribution of all incoming and outgoing documents, correspondences, and transmittals.
- Monitoring and managing all consumable materials.
- Receiving, copying, scanning and filing of all delivery notes of incoming materials.
- Coordinates with the suppliers for follow ups and deliveries.
- Coordinates with Procurement, Logistic and HSE departments as needed.
- Retrieve files as requested by construction departments.
- Prepares daily reports, weekly reports and monthly reports for maintaining regular records of site development.
- Print and distribute documents.
- Knowledgeable of using MATRIX Cosec – Biometrics software
- Acting as Procurement assistant, dealing with orders and pricing.
- Acting as Timekeeper reliever – reporting daily, monthly absenteeism, review timesheets, arranging gate pass, distribute PPE items required at worksite, handling cheques and other confidential documents for signature.
PSC TRADING AND CONTRACTING W.L.L.
P.O. Box 9357
Doha, Qatar
Position : Administrative Staff / Secretary / Storekeeper
Project : ISF- Internal Security Force, Duhail City, Qatar
Industry : MEP, Construction
Duration : August 2018 to February 2019
- Monitors the receipt, control and distribution of all incoming and outgoing documents, correspondences and transmittals.
- Receiving, copying, scanning and filing of all delivery notes of incoming materials.
- Encodes data information to an electronic system particularly the ERP- Focus System and ensuring that the information is accurate and up to date.
- Coordinates with the suppliers for follow ups and deliveries.
- Retrieve files as requested by construction departments.
- Prepares daily reports, weekly reports and monthly reports for maintaining regular records of site development.
- Coordinates with Procurement, Logistic and HSE departments as needed.
- Print and distribute documents.
- Prepare ad-hoc reports on projects as needed.
ACQUIRE ENTERPRISES W.L.L.
P.O. Box 40180
Doha, Qatar
Position : HR & Administrative Staff / Secretary to the General Manager
Duration : December 2016 to October 2017
- Contract preparation for the new staff, maintain staff records and other legal documents.
- Monitors Daily Timesheet Records and prepares payroll or (WPS).
- Handles the company’s legal documents such as CR, Tax ID, Computer Card and others.
- Provides basic bookkeeping and handling of petty cash.
- Secures timely renewal of employee Qatar documents such as Qatar ID, Cancellations, Hamad Cards etc.
- Issuing Job Offers, preparation of quotations, memos, letters and all other ad hoc tasks.
- Coordinate with bank for Paycards, savings and anything related to salaries & settlement payment.
- Responsible for receiving, circulating and recording all incoming and outgoing documents such as emails, faxes and hand deliveries.
- Ensures all documents are up to date within the electronic filing systems.
- Logs and keeps records of customer and employee queries.
SAMUI SPA FOR MEN
Doha, Qatar
Position : HR & Admin / Front desk officer
Duration : December 2014 to December 2016
- Contract preparation for the new staff, maintain staff records and other legal documents.
- Monitor Daily Timesheet Records and prepares payroll.
- Monitor and update the Inventory of Stocks and other necessary items/products.
- Liaise with Labor Department and Medical Commission for the working visa processing and other medical documents.
- Manage customer records, handle invoices, track equipment and supplies and make copies of all the important files and documents.
- Answering incoming and outgoing phone calls.
- Ensures all documents are up to date within the electronic filing systems.
- Logs and keeps records of customer and employee queries.
- Documentation and filing, preparation of memos and letters and all other ad hoc tasks.