I was also a fan of Jet Airways till now. I have been using their services in the last 4 years and they were OK. After hearing all these developments, I am now worried about my next trip!!
Was a fan of Jet Airways until recently. They arbitrarily made meal preferences for the entire family, and despite various emails going back and forth, refused to acknowledge the mistake. They also charged for a change in reservation, while one change in reservation was included in the original fare terms. No refund, no explanation, and no response to further correspondence.
Yet another incompetent one, mildly put. Lost me as a customer.
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I was also a fan of Jet Airways till now. I have been using their services in the last 4 years and they were OK. After hearing all these developments, I am now worried about my next trip!!
Was a fan of Jet Airways until recently. They arbitrarily made meal preferences for the entire family, and despite various emails going back and forth, refused to acknowledge the mistake. They also charged for a change in reservation, while one change in reservation was included in the original fare terms. No refund, no explanation, and no response to further correspondence.
Yet another incompetent one, mildly put. Lost me as a customer.
refunds may be possible.
They have wrong people working under a Dumb manager. service standards are ridiculous.