i bought ticket for asian foot ball cup final but
By krishansrilanka •
i need my money back please.qatar don't no how to do small asain cup match so how this people manage 2022 fifa...jokeee
i bought ticket for asian foot ball cup final but.....5.35 i'm there but not alow to go in side ......how qarae will host 2022 i don't no
i bought 4 tikets i neeed money back and my weast time .why lot of even australiyan japan people are having ticket but there out side of gate.why
why
it's not good for qatar
Below is the correspondence between AFC & I:
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From: Rien
Sent: Wednesday, February 02, 2011 13:05 AM
To: tickets/-a-t-/asiancup2011.com.qa
Subject: RE: Refund Required due to not being allowed to enter Khalif Stadium for AFC Final
Dear Sir / Madam,
Thank you for your reply.
I appreciate AFC/QLOC joint apology to the fans and the offer to refund money.
However, kindly note that the gates were closed much earlier than 18.05.
My wife and sons reached the stadium at 17.15 and I reached the stadium at 17.45 by then tall barricades were already in place to stop fans from entering the stadium. Although I agree that the gates were closed due to "security reason" are partly correct, the real reason for security concern is due to the free entrance allowed to thousands of people to fill the stadium, thus resulting in thousands of paid fans being turned away.
So, the statement that gates are closed at 18.05 is incorrect.
Therefore, an amendment to your press release, to reflect the actual cause of "security concern" as well as accurate time of the gates closure, would be much apprecited.
Thanks & regards
Rien
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From: AFC Asian Cup Qatar 2011Tickets [mailto:Tickets/-a-t-/asiancup2011.com.qa]
Sent: Wednesday, February 02, 2011 10:15 AM
To: Rien
Subject: RE: Refund Required due to not being allowed to enter Khalif Stadium for AFC Final
Dear Asian Cup Spectator,
In continuation to joint AFC/QLOC Daily Media Briefing held on 30 January 2011 at Main Media Centre, the QLOC would like once again to offer our apology for the fans that were not able to enter the Final Match, despite the fact that they had valid ticketing in their hands, due to the security concern which led to the closing of gates at 18:05.
Once again, we apologize to these fans, and have decided in conjunction with the AFC to refund all ticket-holders who have been denied access to the venue due to Security Closure of Gates.
Please see the detailed process at tickets.afcasiancup.com for applying for refunds and – as always – please do not hesitate to contact the QLOC at tickets/-a-t-/asiancup2011.com.qa for any further inquiries you may have.
Kindly be informed that the submission of the Refund Application Form will be from the 3rd-28th of February 2011.
Regards,
The Ticketing Department
Local Organizing Committee
AFC Asian Cup - Qatar 2011 TM
E tickets/-a-t-/asiancup2011.com.qa
W www.afcasiancup.com
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From: Rien
Sent: Sunday, January 30, 2011 11:53 AM
To: AFC Asian Cup Qatar 2011Tickets
Subject: Refund Required due to not being allowed to enter Khalif Stadium for AFC Final
Dear Sir / Madam,
It is with disappointment I write to you about the shameful behavior and treatment I met with (along with at least 10000 other fans) at Khalifa Stadium, Doha-Qatar for yesterday’s Australia vs Japan AFC final match.
Despite having valid, four (4), tickets which I booked over two months ago, my family & I could not enter the stadium.
When we reached the stadium at 5.15pm, we were told by policemen that we cannot go in as the stadium is full.
We waited till 7.15pm to get into the stadium, only to disappointed and pushed away by baton wielding policemen … so we returned home extremely disappointed.
This is disgraceful and shameful treatment of fans by a reputed football association.
In view of the above I request AFC to kindly refund the money I paid for the tickets.
Please find attached copies of the tickets I purchased from AFC booth in Villagio Mall on 16 November 2011
Regards
Rien
Go to the below mentioned website of AFC and submit your complaint.
But do NOT destroy your tickets, keep it with you for proof.
I am not saying that for refund purposes but also to prove oursleves that we were cheated.
But if we destroy the tickets they can claim that we were faking ... some newspapers have already quoted some official saying that there were only 700 people (with tickets) who did not get to see the match ... this is load of rubbish ... I was there and have taken several photos and videos of what happened ... there must be AT LEAST 10000 or even twice that number we had to return home dissappointed, inclding an australian family (standing next to me) who flew in to Qatar especially for this match ... imagine how they must be feeling.
Anyway here is the link for sending your complaint to AFC http://www.the-afc.com/en/inside-afc/contact-afc
Me also had same experience last night.
They fill the stadium with school children and public, one of the gates was open for public from 2.30 pm. Its OK, a golden chance to those ppl. but some one have to take care about the reserved seats and the ppl who bought ticket.
is there any right way to complain ?
where i can ask for refund ?
That doesn't make sense. it's not a issue of satisfaction. Nobody truely cares about the money they spent on.
The problem here is that, why people who bought tickets can not get the access??? if the stadium is really full, who are sitting those seats that don't belong to them.
No matter who is running this business, someone should come out to take the responsibility. That's the point, that's the way to improve.
yeah. part of people happy with final other side got bad experience. that seem not 100% successful to handle people. that will learn for next 11 years to came/. I hope so.
thousands people got the same experience tonight, what you should do is to tear the ticket into pieces. I reckon, more photos and videos will come on QL to complain.