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RESUME K.P.SHEIK MOHIDEEN Whatsapp No: +974-30738434 Email: [email protected] Objective To seek the challenging position in your concern that needs innovation, creativity, dedication and enable me to continue to work in a challenging and fast paced environment, leveraging my current knowledge and fostering creativity with many learning opportunities. Technical Skills: Operating Systems:Windows operating systems (7, XP, server 2008 R2) RESPONSIBILITIES: • Configuring & Troubleshooting Microsoft Outlook,Windows mail, Gmail sync • Installation and Configuration of AD, DNS,DHCP, group policy, RSA tokens. • Configuring &troubleshooting of network printers. • Hardware and basic network troubleshooting of windows XP,Vista,Win7. • Managing desktop calls, installations and troubleshooting. • Installation and configuration of various software packages. • Well acquainted with PC Compatibles (assembling, installation, problem diagnostics and troubleshooting), hard disks, expansion cards, printers, monitors, removable drives. • Operating systems –Windows server 2003,2008 R2, Windows XP, Win7. • Installation and Configuration of Software’s installations such as MS-Office,oracle, Sap etc. • Troubleshooting skills in Sap modules. • Ticketing tools and remote technologies: HP service manager, Remedy, Team viewer, Dameware Mini control. • According to the priority of the ticket used to resolve the issue • Following ITIL, Coordinating with vendors for hardware related issues. • Updating the ticket in regular basis, coordinating with server and network team incase needed. Academic Credentials Degree Year Institution Board/University Percentage B.E (E.E.E) 2008 SACS-M.A.V.M.MCollege ofEngg. AnnaUniversity 60 H.Sc 2004 Sivanthi matriculation Higher secondary School, cherai. Matriculation 68 S.S.L.C 2002 Sivanthi matriculationHigher Secondary School,cherai. Matriculation 70 CAREER ACHIEVEMENTS: ● Best system engineer from Philips project in cognizant technology solutions. ● Best support engineer from EUCS project in cognizant technology solutions. FIELD OF INTERESTS: • Server administration • Hardware & Software troubleshooting INDUSTRIAL VISITS: ● Radio Astronomy Research Centre, Ooty. ● Aqua pump Industry, Coimbatore. PROJECT DETAILS: Three phase symmetrical multistage voltage multiplier using cockroft Walton method EXTRA AND CO-CURRICULAR ACTIVITIES: • Member in NSS • Completed MCP(Microsoft certificate professional) Personal Information: Name K.P.SHEIK MOHIDEEN Father Name K.P.M.PACKEER MOHAMMED Date Of Birth 27/NOV/1986 Languages Known English, Tamil. Marital Status Married Characteristics Qualities Optimistic, Hardworking, Self-confident, Time Management. Address 20a,chinna malukkamali street, Pattamadai, Tirunelveli-627453. Tamilnadu, India. Hobbies Gardening,Cricket,cycling. EXPERIENCE1: Company name: Team computers Destination: Technical Support Engineer Operating system:windows 7, Win8, Microsoft server 2008 R2. Duration: October 2010 to February 2012. EXPERIANCE2: Company name: Acropetal Technologies Client name: Cognizant Technology Solutions Project name: Philips Designation: Service Desk Engineer Duration: Feb 2012 to October 2013. EXPERIANCE3: Company name: Xerox Project name: HCMS Designation: Information Management Analyst(Server Support Level 1) Duration: December 2013 to August 2016. Declaration I hereby solemnly declare that the above-mentioned details are true to the best of my knowledge. I also assure you, if I am selected for the post I will discharge the duties to the satisfaction of my superiors. Date: SIGNATURE Place: Doha, Qatar (SHEIK MOHIDEEN K P)
