mkanaparthy
Seasoned & consummate professional with rich expertise in initiation, management and execution of projects within set quality and time parameters impacting overall revenue growth. Possess in-depth knowledge of managing operations. Expertise in addressing operational issues & resolving performance bottlenecks. Capable of delivering cost effective, high performance technology solutions to meet challenging business demands. Effectively coordinate onsite & offshore operations. Strong ability to independently direct and manage operational processes. Implement improvements for achieving desired performance levels.
Efficiently manage systems with proficiency in maintaining & debugging developed software. Exemplary abilities in building long lasting relationships with key decision makers. Maintain high standards of client service keeping in mind quality & service norms to achieve total customer satisfaction and business retention. Trusted leader empowering teams towards achieving KPI's & SLA’s while chalking out improvement plans.
