Yes, we all have those documents. But then the travel agency told us that the problem lies between us clients and the travel agent since there was no receipt issued under their name. What we supposedly wanted for the travel agency to do is to give us back the money we paid even if the travel agent is already in jail right now since at that time of transaction since it was all done in their office. This really pissed us off, and we are not the only victim, therés maybe more than 40 passengers under this dilemma right now, same agent, same travel agency.
Yes, we all have those documents. But then the travel agency told us that the problem lies between us clients and the travel agent since there was no receipt issued under their name. What we supposedly wanted for the travel agency to do is to give us back the money we paid even if the travel agent is already in jail right now since at that time of transaction since it was all done in their office. This really pissed us off, and we are not the only victim, therés maybe more than 40 passengers under this dilemma right now, same agent, same travel agency.