I mean really. Do you really care about the looks of the people there? They will straighten up once you pay a hefty bill and walk out. Happened to me a few times too but I am too thick skinned. I mean we are the consumers and they are supposed to be people in the service industry and their job is to service.
Like today, I walked into Modern Home to find out if someone can install our BOSE system and the white receptionist gave me really dumb answers. I asked for the service department number and she started to give it to me verbally as if I would memorise it. I gave her a chilled look thinking if she worked for me I would have fired her immediately. She realized what she was doing on scribbled it down on a piece of paper.
Its just the way people are. Just realize your consumer power and enjoy.
I mean really. Do you really care about the looks of the people there? They will straighten up once you pay a hefty bill and walk out. Happened to me a few times too but I am too thick skinned. I mean we are the consumers and they are supposed to be people in the service industry and their job is to service.
Like today, I walked into Modern Home to find out if someone can install our BOSE system and the white receptionist gave me really dumb answers. I asked for the service department number and she started to give it to me verbally as if I would memorise it. I gave her a chilled look thinking if she worked for me I would have fired her immediately. She realized what she was doing on scribbled it down on a piece of paper.
Its just the way people are. Just realize your consumer power and enjoy.