if you follow BLUEMOUNTAIN advise, you will pay a penalty of 200 riyals as what my friend did because she waited for 1 month before she follow up. the new number plates is available after 7-10 days except fridays and saturdays. i just got my plates this morning and i renewed my istimara last OCTOBER 10, 2012. when you count that, i waited for 8 days to be exact before it was available. by the way, they are closed during eid. they will open on NOVEMBER 04.