oooooh i hear you alright!
to add on:
I lost my atm a couple of weeks back. and obviously, i need a new one. So i go through the lame process til im finally informed with a date to go and pick it up.
I was kinda busy that day, but desperate for the card, so after making sure it was actually there ready for pick up, i decided to squeeze it in.
and to make things better, i said ill walk in to the managers office with my fingers crossed, hoping somehow he could make things easier.
I walk in, to a fellow sitting back giggling on his telephone. He was rather hospital though.. AFTER he finished his SERIOUS buisness call..
anyways, i explained, and he told me who to look for.
So outside, i couldnt find any que numbers other than those for the tellers. so my alternative was to stand by that guys desk. and i stood.. and stood.. till the two chicks that were sitting there finished whatever it was they were doing.
He fetched up my card, then i was so relieved and ready to spring out of there to catch up with the rest of my schedule.
but then i realized, i dont have my password..
So i walked back and asked him, then he pointed towards the customers service desk.. I turn around to see a desk with about 8-10 people surrounding it..
I was like, oh boy..
TILL the young lady sitting at the desk was apparently getting annoyed from the people around her.. so she gave us the dirtiest look, but with a kind voice, asked us to be seated..
Seated i thought? how the hell are we gonna know whos 1st?! so i was like, and how will you keep track of the order? she was like, there IS a system.
(if i forgot to mention it, the que box had tape on the button opposite to the customers service tag)
I looked at my watch, and realized i was already late enough.. Having the will of a hungry dinasour to explode in her face about their nonsence, i thought id better catch up with my stuff..
So right in the middle of that pointless convo, i just stormed out.
went back the next day though. she was really happy to see me. and was GLAD to tell me, passwords for atms should be collected on the same day collecting the atm itself. Anything other than that, voids the card, and you have to apply for a new one.
I didnt give her the satisfaction she was looking for though (i had cash on me at the time), and as any new applicant would, filled out the applications with a smile on my face.
The thing is, it shoulduv been finished in 10 days. now its been about 20, and every time i call, they dont have a clue. ooh, and i bet my numbers written write next to yours on their; "oops we did it again" list.
ill have to pay them a visit soon..
>:D
good luck to you though. i know its annoying, but if it wasnt for the screw ups, we wuduv never appreciated the good things in life.
Cheers,
oooooh i hear you alright!
to add on:
I lost my atm a couple of weeks back. and obviously, i need a new one. So i go through the lame process til im finally informed with a date to go and pick it up.
I was kinda busy that day, but desperate for the card, so after making sure it was actually there ready for pick up, i decided to squeeze it in.
and to make things better, i said ill walk in to the managers office with my fingers crossed, hoping somehow he could make things easier.
I walk in, to a fellow sitting back giggling on his telephone. He was rather hospital though.. AFTER he finished his SERIOUS buisness call..
anyways, i explained, and he told me who to look for.
So outside, i couldnt find any que numbers other than those for the tellers. so my alternative was to stand by that guys desk. and i stood.. and stood.. till the two chicks that were sitting there finished whatever it was they were doing.
He fetched up my card, then i was so relieved and ready to spring out of there to catch up with the rest of my schedule.
but then i realized, i dont have my password..
So i walked back and asked him, then he pointed towards the customers service desk.. I turn around to see a desk with about 8-10 people surrounding it..
I was like, oh boy..
TILL the young lady sitting at the desk was apparently getting annoyed from the people around her.. so she gave us the dirtiest look, but with a kind voice, asked us to be seated..
Seated i thought? how the hell are we gonna know whos 1st?! so i was like, and how will you keep track of the order? she was like, there IS a system.
(if i forgot to mention it, the que box had tape on the button opposite to the customers service tag)
I looked at my watch, and realized i was already late enough.. Having the will of a hungry dinasour to explode in her face about their nonsence, i thought id better catch up with my stuff..
So right in the middle of that pointless convo, i just stormed out.
went back the next day though. she was really happy to see me. and was GLAD to tell me, passwords for atms should be collected on the same day collecting the atm itself. Anything other than that, voids the card, and you have to apply for a new one.
I didnt give her the satisfaction she was looking for though (i had cash on me at the time), and as any new applicant would, filled out the applications with a smile on my face.
The thing is, it shoulduv been finished in 10 days. now its been about 20, and every time i call, they dont have a clue. ooh, and i bet my numbers written write next to yours on their; "oops we did it again" list.
ill have to pay them a visit soon..
>:D
good luck to you though. i know its annoying, but if it wasnt for the screw ups, we wuduv never appreciated the good things in life.
Cheers,