put up a complaint in ict qatar if they arent helping you out..i have a long history of fights with qtel..no response for a week or so..and when i escalate things..by evening it gets solved..

For giving them the best fight:
1. Lodge complaint
2. Do as they say in the complaint (duhh u know they are dumb but still just for funnn..)
3. wait for somedays like 2 to 3 days.
4. No response then escalate to ict qatar.
5. If u get a response that issue solved but still facing problems then call them blast them and complaint in ict qatar.. :)

Have fun..hehehehe..

I had put an order to shift my landline and believe me there's no info from qtel until i myself call and ask status..my complaint was lodged and resolved but i couldnt see the line in my house..lol..m waiting for the appointment tommorow..otherwise tadaaaaaaa..ICT qatar rocks.. :P